You have access to a secure portal and nominative allowing you to follow the progress of your requests. From this portal, you can make a request for a complex service such as a migration or simply ask a pending question . The time spent on each request is counted every quarter of an hour regardless of the nature of the service.
The strengths of our system:
check You decide the maximum time to spend for each request,
check You have precise monitoring of each intervention from us via notifications,
check You automatically create and feed your request simply by sending emails ,
check No need to establish a new quote for each new request,
check You are only billed for services actually performed each month.
Control your budget thanks to our online tool and avoid the usual exorbitant invoices.