This function is used to view and analyse the returns generated by the campaign in terms of:

  • Marketing actions (Tasks, Calls, Appointments, Projects)
  • Turnover generated (Sales orders and Direct invoices)

It is possible to choose a type of graphical representation (line chart, circle chart, bar graph or area graph) to display the number of marketing returns.

Screen management

Entry screen

Presentation

It displays in a grid the number of marketing returns associated with a marketing operation or campaign.

Returns can be the following: Tasks, Calls, Appointments, Projects, Sales orders or Direct Invoices.

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Fields

The following fields are present on this tab :

Block number 1

  • field TIT

 

Grid Returns

  • Description (field LIBTYP)

 

  • First return (field RTNDATSTR)

Date of the first return associated with a campaign or a marketing operation.

  • Last return (field RTNDATEND)

Date of the last return associated with a campaign or a marketing operation.

  • Number of returns (field RTNNBR)

Number of returns associated with the campaign or the marketing operation.

  • Amount - tax (field RTNAMT)

Displays the amounts of the various returns (Tasks, Calls, Appointments, Projects, Sales orders or Direct Invoices).

Displays the currency used to express the amount of the various returns (Tasks, Calls, Appointments, Projects, Sales orders and Direct Invoices).

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Action icon

Access to the detail of a return by right click.

 

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Error messages

The only error messages are the generic ones.

Tables used

SEEREFERTTO Refer to documentation Implementation