Common data > Customer relation > CRM activity > Lead assignment 

In addition to lead sectors, the allocation function of leads is used to select lead ranges before launching the allocation mass process.

Screen management

A single screen is used to restrict a lead population.

Entry screen

Presentation

In addition to the allocation criteria of lead sectors, the user can limit the concerned leads via the mass allocation process.

  • It is possible to enter a lead start and end range.
  • It is also possible to specify exceptions, such as only process the leads without representatives, or do not overwrite representatives that already have leads.

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Fields

The following fields are present on this tab :

Criteria

Lead end range.

Lead start range.

Assignments

  • Only process unassigned leads (field SANSAFFEC)

Used to assign the leads without any entered representative code only.

  • Retain sales rep (field KEEPREP)

This parameter is used to specify whether the user wishes not to process the leads that already have a representative. So, the representative's code to be found on a lead record will not be overwritten once the mass allocation process has been launched.

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Error messages

The only error messages are the generic ones.

Tables used

SEEREFERTTO Refer to documentation Implementation