Field help (BPCPITCPT) 

This field is used to perform a manual addition of points (tokens) for the customer, independently of the receipt of a sales order.
It is essentially used when a customer has passed an order that gives them nearly all the necessary points to obtain the gift. In this case, the sales team can decide to offer several missing points (tokens) by entering them directly in the customer record.
The latter carrying the manual points is always saved for information purposes.