This routing is executed if the text entered in the script response starts with one of the words entered as conditions.
These three routing conditions are made up of only one or sometimes two types of information: The routing condition nature and the question to be executed.
A Conditions contextual menu is available for each routing line. A click on this menu opens a window for condition entry. Up to ten conditions can be entered for each routing condition.
If no storage for the response is defined for the question, the conditions can be entered directly in the field planned for this.
If a response storage is defined in the database and the alphanumeric field mentioned is associated with a local menu or a miscellaneous table, the conditions must be entered using the contextual menu Selection.