Field help (CONORITXT)

This field is used to indicate the event at the origin of the service contract creation.

A service contract can either be created manually, or generated from the sales entry record.

The different origins possible are therefore:

- Manual creation

- Sales order

- Validation of a sales shipment

- Validation of a sales invoice

- Warranty request

- Duplication of a service contract

- Credit of tokens

The accumulation of token credit can either come from the creation of a sales order or from a

direct invoice or from the entry of a manual addition of tokens in a customer record.