The reminder type, and reminder threshold, taken into account by the reminder report are those of the customer record (and not those of the reminder group which are only used upon initialization).
- This field is controlled by a local menu and can take the following values :
No reminder:
The customer is never reminded. - Reminder by invoice:
The customer receives as many reminder letters as invoices that are late for payment. - Global reminder:
A single reminder level is addressed to the customer for all the late invoices. - Global reminder by level:
The open items are grouped by identical level and the customer receives a reminder letter by level. Each reminder level contains all the open items overdue for a given level. - Global by lead-time: The open items are grouped by late open item ranges (for example, all open items that are overdue by 30 to 60 days).
The customer receives one reminder letter per late open item range (or more, depending on the reminder group).
Each reminder letter contains all the overdue open items for a given late range. The values for the late range can be modified via the parameters.
In this way, it is possible that for a given customer to pass from a reminder letter for level 1 to a level 3 reminder letter if the number of days variance justifies it.