Field help (MACCONNUM2)

This column is used to view or define the management of the customer installed base by one or more service contracts.

The selection of a service contract in this grid automatically applies a coverage of the type

"According to customer base" from the current customer base record for the selected contract.

In effect, coverage of type "Product reference" or "Sales range" can only take place within the framework of the "Covered installed base" function of the service contracts.
This tab only displays direct coverage that can benefit a customer installed base.
Nevertheless, the customer installed base record can benefit from less explicit additional coverage. (Cross referenced coverage, coverage of the type All the base, etc...)
These other types of coverage can be viewed in the "Indirect coverage" window.

(This field is used to enter the service contract covering the installed base record. The applicable warranty field from the General tab is used to establish any differences between the services due (Applicable warranty field) and the agreed services (Contract denomination field).

Certain types of coverage can inherit the specific characteristics of service contracts.)