Field help (ORDUPDSRH)

When the return is a delivery for an order that has not yet been invoiced, you can request to update the order. The order and the order line are updated to process a new delivery based on the returned quantity. The order is then pending delivery.

Note: When a customer returns a sales kit, you cannot update the sales order. This ensures that quantities for the parent product and the associated components remain consistent. The parent product and the associated components are no longer linked in the returns, but they are still linked in the sales order.