Field help (PHO6SCPNAM)

This window allows the user to express what they desire in terms of the call scripts.

1 / Not to define any script for the phone campaign.

2 / Recover and use a script already defined in previous campaigns.

3 / Define a new script.

Each of these choices corresponds to a button at the bottom of the screen.

Button None:

This button is used to express the wish to not use any script in the phone campaign.

The button "Next" is then activated to make it possible to access the next stage of the assistant.

Recover Button:

This button is used to recover a script already defined during previous campaigns.

A click on the button opens a window containing the list of all the scripts defined in the application. For each script, a column specifies the number of questions that are contained in it.

The "Select" button is used to recover the script from the selection. Its title is then displayed in the field indicating the script associated phone campaign.

Clicking on the "Confirm" button makes it possible to validate definitively the script as part of the phone campaign.

Define button:

If the user wishes to define a script for the phone campaign, they are invited to enter the name.

The entry of a name activates the "Define" button. A click on this button opens the call script definition window.