Field help (RTNSTOUPRH)

This flag is always selected by default.
When it is selected, and if the transaction allows it, you can enter the information required for the stock movement on the return line. Otherwise, you will not enter a stock receipt for these returned goods because the goods are damaged and you do not want to record a stock receipt; or because you are entering a provisional return and the stock receipt will only be recorded once the goods are actually received.
Depending on the product configuration, the following stock characteristics need to be specified:

• the status: this is the quality status of the product,

• The Location type and the Location if the product is managed by locations.

• The internal lot.

• the number of sub-lots and the sub-lot number,

• The final sub-lot is calculated if several sub-lots are specified and if they are consecutive (this information cannot be modified),

• the supplier lot,

• the serial number if the product is subject to a serial number. The final serial number if several serial numbers are returned and if they are consecutive (this information cannot be modified),

• the order price: this is the stock value assigned to the return movement,

• the transaction description: it is a description that will be entered in the stock journal.

At the end of the receipt line, a window for the entry of the stock detail may open automatically if all the stock information has not been entered or initialized. This information must then be entered in this detail screen.
In addition to the stock characteristics specific to the product, a certain number of rules affect stock receipts. For a customer return these rules may be described in a general manner.
Refer to the documentation on the stock management rules, for the Delivery return section.
These rules can also be refined by Product category or by site-specific product Category. If necessary, a stock entry rule on return may also be defined by product Category for a transaction typology.
You can view the definition of the movement code can be inquired in the setup of Customer return transactions.
Different cases can be considered based on whether it is a direct return, a return with a delivery line as origin or a return with a supplier return as origin in an inter-site case.
Direct return:
In the case of a direct return, certain information will be automatically initialized while other information must be manually entered.