Field help (SCPACTIF)

To activate a script, just check the Active box in the current script.

 It is also possible to double click on the "Active" column for the chosen script to obtain the same result.

The deactivation of a script is used either to save an obsolete script where the user wishes to save the responses in the database, or to prevent the use of a complex script being developed by the organization's employees.
A deactivated script will not appear in either the selection list of scripts that can be used in a call record, nor in the list of scripts that can be used in call campaigns.
On the other hand, it remains possible to make an inactive script appear from a call record where this script has already been executed for this call record. This is used in effect to inquire the responses provided by the telephone conversation at a later date.