Field help (SOLKEYWRD2)

You can search for solutions based on the words contained in the problem and solution descriptions. However, this type of search can cause performance problems in very large databases.

Thus, to guarantee excellent performance in very large knowledge databases, it is necessary to enter several keywords for each record that describe the heart of the problem and the solution.

Duplicate entry control:

In order to maximize the search success conditions, all the keywords entered are converted into uppercase characters. In this way there will only be a single version of each word.

Despite this precaution, it is possible that the same word is entered with different spelling (singular and plural).
It is thus recommended to click the Existing keywords options from the Actions icon right after entering a keyword in the field and just before validating its content: a window opens and displays the list of neighbor words. You can thus check if a similar word has been entered (in the singular form for instance). In this case, you should select this existing equivalent keyword to minimize the risk of "false" duplicates.

The list of keywords is automatically updated as new keywords are entered.

Automatic extraction of keywords:

The entry of keywords, added to the solution text, can sometimes be faulty.

To avoid errors, you can define a list of relevant keywords in miscellaneous table 451, which will be automatically extracted each time a solution is written.