Activity codes Module Help-Desk
- BE2 (After-sales work plan)
- HAD (No. service requests customer support calendar)
- HAE (No. warnings customer support calendar)
- HAG (No. service responses customer support calendar)
- HAS (No. categories/escalation)
- HCD (No. support employees available)
- HCE (No. employees/escalation)
- HCF (No. competent support employees)
- HCS (No. support employees/site)
- HDE (Recipient number)
- HDK (Customer support module)
- HDM (No. debit lines)
- HEC (Number of open items per contract)
- HFC (Number of invoices per contract)
- HHM (Number installations)
- HRF (Number of payments per contract)
- HTI (Number BP contacts)
- MCC (Aggregated base inquiry)
- SCN (Compts concerned (aft-sales S))
- SHD (Consumptions(after-sales serv))
- SMA (Base concerned (aft-sales serv))
- STO (Contracts statistical groups)
- STR (Statistical groups Requi.)
- TOK (Management of tokens)