Occupation /order giver
This report totals the time spent on the processing of service requests handled for the benefit of order givers.
This report can namely be used to invoice services provided for the order givers.
Prerequisite
List of criteria
Parameter | Parameter title | Type |
|---|---|---|
datdeb | Date range | D |
impselections | Print selections (Local menu No, Yes) |
Comments
In a start/end range type of parameter, not entering anything for the two values means that the report will ne be restricited to the parameter value.
Description of the report
The report displays the list of the order givers for whom at least one service request has been initiated.
For each of them, the report calculates the total number of hours consumed on service requests.
The number of hours devoted to the processing of closed requests is isolated.
All this information is useful to perform the invoicing of the order givers.
Some order givers can be invoiced on the basis of the time spent. Others may wish to be invoiced only for time spent on solved, hence closed requests.
A graph is used to view the scope of the activity for each order giver.