Prerequisites overview

This document provides an overview of the prerequisites to install the different upgrades of Sage X3.

Databases

ComponentUpdate 9Version 11Version 12
Oracle11g R2 (upgrade and compatible only)12c R1 SE2, EE12c R1 and R2 SE2, EE
12c R1 SE, EE19c SE2, EE since release 2020 R2/V12.0.22
MS SQL Server2012 SP2 SE, EE (upgrade and compatible only)2014 SE, EE, BI2016 SE, EE, BI
2014 SE, EE, BI2016 SE, EE, BI2017 SE, EE, BI
2019 SE, EE, BI since release 2020 R3/V12.0.23
MongoDB (installer included in the Sage X3 ISO)0.9 in initial GA release U9.0.23.2.6 in initial GA release V11.0.23.4.16 in initial GA release 2018 R8/V12.0.14
3.2.6 since Syracuse 9.4 in Sage X3 U9.04/Sage X3 People U9.043.4.16 since Syracuse 11.11 in Sage X3 V11.0.103.6.14 since Syracuse 12.5 in release 2019 R5/V12.0.20
3.4.16 since Syracuse 9.12 in Sage X3 U9.09/Sage X3 People U9.123.6.14 since Syracuse 11.19 in Sage X3 V11.0.154.0.18 since Syracuse 12.8 in release 2020 R3/V12.0.23
3.6.14 since Syracuse 9.19 in Sage X3 U9.12/Sage X3 People U9.164.0.18 since Syracuse 11.23 in Sage X3 V11.0.184.2.8 since Syracuse 12.9 in release 2020 R4/V12.0.24
4.0.18 since Syracuse U9.23 in Sage X3 People U9.194.2.8 since Syracuse 11.24 in Sage X3 Warehousing V11.0.10/Sage X3 release V11.0.194.2.12 since Syracuse 12.11 in release 2021 R2/V12.0.26
4.2.12 since Syracuse 11.26 in Sage X3 Warehousing V11.0.11

Note: MongoDB versions under 4.2 are not compatible with Windows Server 2019.

Server operating system

ComponentUpdate 9Version 11Version 12
Windows Server2008 R2 (upgrade and compatible only)2012 R2 is about to be deprecated. See note below.2012 R2 is about to be deprecated. See note below.
201220162016
2012 R22019 since release 2020 R2/V12.0.22
Red Hat Enterprise Linux7.x7.x7.x (7.5 or later is recommended)
8.x (with mandatory compat-openssl10-1:1.0.2o-3.el8.x86_64 package) since release 2021 R3/V12.0.27
Oracle Enterprise Linux7.x7.x7.x (7.5 or later is recommended)
8.x (with mandatory compat-openssl10-1:1.0.2o-3.el8.x86_64 package) since release 2021 R3/V12.0.27
IBM AIXTo be deprecated. No new configuration should be allowed with IBM AIXTo be deprecated. No new configuration should be allowed with IBM AIXDeprecated but it can be used as a manually configured Oracle database server

Note: Windows Server 2012 R2 should not be used for new installations, as:

Servers, frameworks, and middleware

ComponentUpdate 9Version 11Version 12
node.js0.12.15 to 10.0.04.6.0 to 14.0.08.11.3 to 14.0.0
Elasticsearch1.5.*1.5.*2.4.4
6.4 since Syracuse 11.17 in V11.0.146.4 since Syracuse 12.3 in release 2019 R3/V12.0.18
6.8 since Syracuse 11.20 in V11.0.166.8 since Syracuse 12.6 in release 2020 R1/V12.0.21
7.9 since Syracuse 11.24 in Sage X3 Warehousing V11.0.10/Sage X3 V11.0.197.9 since Syracuse 12.9 in release 2020 R4/V12.0.24
7.13 since Syracuse 12.13 in release 2021 R4/V12.0.28
JVM7.x8u201 or later 8.x recommended8u201 or later 8.x recommended
Apache2.2 (obsolete and deprecated)
2.4 recommended
2.2 (obsolete and deprecated)
2.4 highly recommended
2.2 (obsolete and deprecated)
2.4 highly recommended
BOBusiness Object XI 4.1 SP3 patch 1Business Object XI 4.1 SP3 patch 1Business Object XI 4.2 SP8 patch 600
.Net framework3.5 and 43.5 and 43.5 and 4

Browsers

ComponentUpdate 9Version 11 (or above)
Google Chromev87+v87+
Firefoxv78+v78+
Safari (Mac OS only)v13+v13+
Chromium-based Edgev87+v87+

Note: Desktop browsers are certified on Windows 7, Windows 8.1, Windows 10 (Edge only on Windows 10), and Mac OS X. Other Linux-based systems are "compatible only."

Note:Internet Explorer 11 and the first Microsoft Edge version are not supported anymore. However, some Internet Explorer components are still used by the Sage X3 Office plugin, so you should not uninstall
Internet Explorer 11 from the desktop if you are using the Office plugin.

Mobility

ComponentUpdate 9Version 11 (or above)
iOS8+10 (may run on 9 but this is now an old iOS version)
Android4.3+7 (Nougat)

Client components

ComponentUpdate 9Version 11Version 12
MS/Office (32 and 64 bit editions). *Requires IE112010, 2013, 2016 2010, 2013, 2016 2010, 2013, 2016
MS/Office as part of Office 365 (32 and 64 bit editions) on-premise. No support for Office online. *Requires IE112013, 20162013, 20162013, 2016
MS/Outlook (32 and 64 bit editions).2010, 2013, 20162010, 2013, 20162010, 2013, 2016
MS/Outlook as part of Office 365 (32 and 64 bit editions) on-premise. No support for Office online.2013, 20162013, 20162013, 2016
IlogWin7, Win8.1, Win10
Crystal Reports DesignerCR2013 and CR2016CR2013 and CR2016CR2013 and CR2016

Note: To use Crystal Reports Designer 2016, the Print Server version must be ≥ 2.18.

Virtualization platforms

You can run Sage X3 on a virtualization platform. This is supported if: