Browsers

This document describes the minimum configuration requirements that are needed for a smooth connection to an application in a SAFE X3 technology from an Internet browser.

The evolution brought by the latest version are shown in bold.























CategoryConfiguration requirements
Operating system
  • As the client runs in a browser, the supported client operating systems are defined by the browser. Some restrictions apply for Microsoft Office (see below).
Hardware
  • Any hardware supporting the browsers mentioned below (workstations, tablets, and mobile phones).
  • The screen size constraints may require dedicated functions, especially for mobile.
  • The Classic mode also requires a minimal screen size (1024*768 pixels) and cannot run on mobile phones.
  • For best performance experience, it is strongly recommended to use a client machine with at minimum the following CPU specification: Intel Core i5, frequency >= 2.60 Ghz, or equivalent CPU generation.
Desktop Browser supported
  • The client used in version 7 is available on any modern browser with a minimum support of HTML5. This provides the following compatibility matrix:
  • BrowserVersion and operating systemLevel of support (*)
    ChromeVersion 45 or higher on Windows 7 and 8, Mac OS X.Certified
    Version 45 or higher on other Linux operating systemsCompatible
    FirefoxVersion 41 or higher on Windows 7 and 8, Mac OS X.Certified
    Version 41 or higher on other Linux operating systemsCompatible
    Internet ExplorerVersion 11, Edge (IE10 compatible only), only on Windows 7 and 8. (Internet Explorer 9 is not supported)Certified
    OperaVersion 31 or higher on Windows 7, 8, Linux, Mac OS X).Compatible
    SafariVersion 8 or higher, only on Mac OS X.Certified

Mobile Browser supported

  • This provides the following compatibility matrix for mobility device:
  • Compatible
    BrowserVersion and operating systemLevel of support(*)
    SafariVersion 8 or higher (except disconnected mode) on iOS 7 or higher operating system for iPhone 4 and 5, iPad 2, iPad Air and iPad mini, or other newer iPad devices (iPad 3, iPad 4, Retina,…).Compatible
    ChromeVersion 45 or higher (except disconnected mode) on iOS 7 or higher operating system for iPhone 4 and 5, iPad 2, iPad Air and iPad mini, or other newer iPad devices (iPad 3, iPad 4, Retina,…).Certified
    Version 45 or higher on Android 4.2 or higher operating system for Android Phones and Android Tablets.Certified
    FirefoxVersion 41 or higher on Android 4.2 or higher operating system for Android Phones and Android Tablets.Certified
    Internet ExplorerVersion 11 on Windows RT operating system for MS Surface Tablets.

    (*) Level of support:

    • Certified means "officially tested by Sage, reached all QA metrics"
    • Compatible means "Partially ceetified or not officially validated by Sage"

Network software

  • TCP/IP protocol installed and configured.

Office client

  • Microsoft Office 2010, 2013 only in Windows environments (no plug-in available for Mac OS X), 32 or 64 bits editions.
    The Office Addin is not currently supported on any on-premise version of Office 365.
    Internet Explorer version 10 or higher is required for Office Addin.

Printing support
  • Printing can either be:

    • Sent directly to a printer seen by the print server.

    • Viewed in a browser instance. You can then choose from different export formats as they are supported by Crystal Reports. For a PDF export (default), it is necessary to install Acrobat Reader V10 or higher on the workstation.

Others

  • Some components still used by the Classic mode (the process designer) are running on Flash and require the installation of the Flash player. The related function can only run if Flash is available.

  • This excludes IPAD tablets.