This document describes the minimum configuration requirements that are needed for a smooth connection to an application in a SAFE X3 technology from an Internet browser.
| Category | Configuration requirements |
|---|
| Operating system | - The supported client operating systems are defined by the browser. Some restrictions can apply for Microsoft Office (see below).
|
Hardware | - Any hardware supporting the browsers mentioned below (workstations, tablets, and mobile phones).
- The screen size constraints may require dedicated functions, especially for mobile.
- For best performance experience, it is strongly recommended to use a client machine with the following minimum CPU specifications: Intel Core i5, frequency >= 2.60 Ghz, or equivalent CPU generation.
| | Desktop Browser supported | - The client can be used on any modern browser with a minimum support of HTML5. Following is the compatibility matrix:
| Browser | Version and operating system | Level of support (*) |
|---|
| Chrome | Version 87 or the latest version supported by Google on Windows 7, 8 and 10, Mac OS X. | Certified | | Version 87 or the latest version supported by Google on other Linux operating systems | Compatible | | Firefox | Version 78 or higher on Windows 7, 8 and 10, Mac OS X. | Certified | | Version 78 or higher on other Linux operating systems | Compatible | | Internet Explorer | Internet Explorer is not supported | Certified | | Edge | Only on Windows 10. | Compatible | | Safari | Version 13 or higher, only on Mac OS X. | Certified |
|
Mobile Browser supported |
- Following is the compatibility matrix for mobility devices:
| Browser | Version and operating system | Level of support(*) |
|---|
| Safari | Version 13 or higher (except disconnected mode) on iOS 8 or higher operating system. | Compatible | | Chrome | Version 87 or the latest version supported by Google (except disconnected mode) on iOS 8 or higher operating system. | Certified | | Version 87 or higher on Android 4.3 or higher operating system for Android Phones and Android Tablets. | Certified | | Firefox | Version 78 or higher on Android 4.3 or higher operating system for Android Phones and Android Tablets. | Certified | | Edge | Version 45 on Android and version 87 on iOS. | Compatible |
(*) Level of support: - Certified means "officially tested by Sage, reached all QA metrics"
- Compatible means "Partially certified or not officially validated by Sage"
|
Network software |
- TCP/IP protocol installed and configured.
|
Office client |
- Microsoft Office 2010, 2013, 2016 in Windows environments (32 and 64 bit editions) only. No Add-In available for Mac OS X.
- Microsoft Office 2013, 2016 as part of Office 365 (32 and 64 bit editions) on-premises. No support for Office online or Max OS X.
- Internet Explorer version 11 or higher is required for Office Add-In.
- Microsoft Outlook 2010, 2013, 2016 (32 and 64 bit editions) in Windows environments (32 and 64 bit editions) only.
- Microsoft Outlook 2013, 2016 as part of Office 365 (32 and 64 bit editions) on-premises. No support for Office online.
|
Printing support |
- Printing can either be:
- Sent directly to a printer seen by the print server.
- Viewed in a browser instance. You can then choose from different export formats as they are supported by Crystal Reports. For a PDF export (default), it is necessary to install Acrobat Reader V10 or higher on the workstation.
|
Others |
- This excludes iPad tablets.
|