From the management of the service requests, it is possible to view the statistics on skills from the "Global skills group" field of the Installed Base tab.

This inquiry provides the detail of the competent employees and queues by skill group code.

Screen management

Entry screen

Fields

The following fields are present on this tab :

Table number 1

 

Grid Employees

 

  • RFQ (field NBRAUS)

 

  • Competent (field AUSSTTFLG)

 

Grid Queues

 

  • RFQ (field NBRQUE)

 

Block number 4

  • Current level total (field PBLTOT)

 

  • + lower levels (field SSBPBLTOT)

 

Close

 

Action icon

Standard Rerouting Action
Standard Rerouting Action
Standard Rerouting Action

 

Close

 

Error messages

The only error messages are the generic ones.

Tables used

SEEREFERTTO Refer to documentation Implementation