Service Requests - Implementation

Prerequisite

Activity codes

The following activity codes (sorted by type) may have an impact on the way the function operates :

 ECC : Product version management

 LTA : Local taxing

 PIT : Points management

Authorizations

This function is object managed. The creation, modification, anddeletion operations can be activated or deactivated for a given user.Filters by rolescan also be associated with this function.

A filter by access code is performed, based on the field named ACSCOD. If an acess code is given, the inquiry and modification rights are granted according tothe reading and writing rights associated with the code of the current user in their function profile.

Other prerequisites

Miscellaneous tables

The following miscellaneous tables are used by the function. They must be populated if necessary :

 Miscellaneous table number 9 : Stock movement groups

 Miscellaneous table number 14 : Stock Movement Code

Tables used

The following tables are implemented by the function :