Customer relation > Customer support > Solutions > Solutions - Implementation 

Prerequisite

Sequence Numbers

The sequence numbers used to number the documents managed by this function are :

 SOL : Sales loan order

The sequence number assignment function defines the sequence number which is used

Authorizations

This function is object managed. The creation, modification, anddeletion operations can be activated or deactivated for a given user.Filters by rolescan also be associated with this function.

Other prerequisites

Miscellaneous tables

The following miscellaneous tables are used by the function. They must be populated if necessary :

 Miscellaneous table number 409 : Solution category

Tables used

The following tables are implemented by the function :

Table

Table description

ATYPE [ATY]

Data types

AUTILIS [AUS]

Users

EXKWORD [EKW]

Existing keywords

FAMPB [PBL]

Skill group

HD3CLOB [HD3]

Solutions text files

SOLUTION [SOL]

Solutions