Field help (NCSCAUDES)

Use this field to provide a statement of the root cause analysis.

Ensure you only use this field to provide fact. It should quantify the value assigned to the field Root cause; you could tailor it to fit the value assigned to the field Severity. For example, if the Severity field is set to 'Major' you should include detail that will guarantee the quality of the product. Your statement should only focus on one cause. It could clarify elements of this incident that might be considered 'human error'.

Your statement is critical to the success of this incident. It will be used when defining the corrective and preventive actions required to eliminate the root cause or failure.

 If as a result of the root cause analysis more than one cause is determined you are advised to raise additional non-conformances to ensure each root cause is identified. This will ensure each root cause can be corrected or prevented with an Action plan.