Field help (NCSPRODUCT)

You use this field to identify the product a 'problem' or 'defect', or failure or potential failure in design or production, or process has been observed against.

If this non-conformance was raised directly from an associated transaction (such as a Purchase receipt or Customer return) you can leave the product code displayed or type in, or select the product code that has been reported as defective. Where the associated transaction is a Production tracking operation, the default product code is the first released product on the work order. Should the work order contain multiple products to be released you can change the displayed product code to any product code associated with the work order, including to the routing product code if different to a released product code. The product code in the linked document line is changed to your 'new' product code.

If this non-conformance applies to a system or non-stock item such as documentation, procedure or training leave this field blank.

 You can only raise a non-conformance incident for a single product code or process (blank).

You can change the product code as required whilst this non-conformance incident is at status 'New'.

 You can only link a document to this non-conformance that is associated with this product if this field contains a product code.