Field help (SYPUSR)

User code to which the setup must apply.

As a reminder, the user must meet certain conditions so that the synchronization with Outlook is successful.

• First, the system identifies whether the user is associated with a sales representative code. The user needs to hold a sales position (AUSCRMA setup, CRM chapter, COL group, defined at user code level) and a sales representative code needs to be entered (AUSCRMF setup, CRM chapter, COL group, defined at user code level).
• Secondly, the user must be the owner of the events created in Sage X3 (Outlook contacts, tasks, calls and appointments) and in Outlook (contacts, tasks and appointments) for the synchronization to be successful.