Archive renewals
This parameter is used for the renewal of a service contract. You use it to update the start and end dates of the renewal history, defining if the history must be loaded:
With new period - The history is loaded from the new effective period of the contract.
With previous period - The history is loaded from the period that precedes the renewal.
Level of localization/Global variable
This parameter is defined at the level Folder.It belongs to Chapter HDK (Customer Support) and the Group COT (Service Contract management),The following parameters are also associated with this chapter and group :
- CONTSIOBY (Contract stat group mandatory)
- COVPROMPT (Display coverage)
- DEFCONITM (Default contract product)
- DEFCOTCHX (Chosen service (tokens))
- REWNBRDAY (Contract renewal filter)
The global variable GREWHISMOD is associated with it.
Functions impacted
The following functions are associated with this parameter :
Customer relation > Customer support > Service contracts