Order cancellation
This parameter is used in the order management function. It is used to associate a reason and a closure date when an order line or an order is fully closed. If an order line is to be closed, a dedicated window opens and is used to choose a reason from the list of reasons (see miscellaneous table 201). The reason and the closure date are then automatically stored on the order line. If an order line is re-opened, the reason and closure date are deleted.
If a complete order is closed, then a dedicated window opens in a similar fashion. The reason and closure date are then stored in the order header and in all the lines that are not yet closed.
The values possible for this parameter are:
- No: The parameter is de-activated. The system will not propose the entry of a reason when an order or order line is neing closed.
- Yes : The parameter is activated. The system will propose the entry of a reason when an order or order line is being closed.
Level of localization / Global variable
This parameter is defined at the level Company.It belongs to Chapter VEN (Sales) and the Group ORD (Order management rules),The following parameters are also associated with this chapter and group :
- DAYNBR (Calculate expected issue date)
- DIRORDCTL (Back-to-back if credit exceeded)
- EARMGT (Contracts - early / late mgmt)
- INVCNDFREE (Free item invoicing term)
- LOKORD (Order blocked if no prepayment)
- QUOORDCAT (Order category from button)
- SALREV (Revision management)
- SOHTYPAPI (Draft order type)
- SOHTYPINV (Direct invoice order type)
- SOHTYPLND (Loan order type)
- SOHTYPNOR (Normal order type)
- SOHTYPOPN (Open order type)
The global variable GCCLRENORD is associated with it.
Functions concerned
The following functions are associated with this parameter :
Sales > Orders > Orders