This document describes the minimum configuration requirements that are needed for a smooth connection to an application in a SAFE X3 technology from an Internet browser.
| Category | Configuration requirements |
|---|
| Operating system | - The supported client operating systems are defined by the browser. Some restrictions can apply for Microsoft Office (see below).
|
Hardware | - Any hardware supporting the browsers mentioned below (workstations, tablets, and mobile phones).
- The screen size constraints may require dedicated functions, especially for mobile.
- The "Classic" mode also requires a minimal screen size (1024*768 pixels) and cannot run on mobile phones.
- For best performance experience, it is strongly recommended to use a client machine with the following minimum CPU specifications: Intel Core i5, frequency >= 2.60 Ghz, or equivalent CPU generation.
| | Desktop Browser supported | - The client can be used on any modern browser with a minimum support of HTML5. Following is the compatibility matrix:
| Browser | Version and operating system | Level of support (*) |
|---|
| Chrome | Version 53 or higher on Windows 7, 8 and 10, Mac OS X. | Certified | | Version 53 or higher on other Linux operating systems | Compatible | | Firefox | Version 48 or higher on Windows 7, 8 and 10, Mac OS X. | Certified | | Version 48 or higher on other Linux operating systems | Compatible | | Internet Explorer | Version 11, only on Windows 7, 8 and 10. (Internet Explorer 9 is not supported) | Certified | | Edge | Only on Windows 10. | Compatible | | Opera | Version 37 or higher on Windows 7, 8, Linux, Mac OS X). | Compatible | | Safari | Version 9 or higher, only on Mac OS X. | Certified |
|
Mobile Browser supported |
- Following is the compatibility matrix for mobility devices:
| Browser | Version and operating system | Level of support(*) |
|---|
| Safari | Version 9 or higher (except disconnected mode) on iOS 8 or higher operating system. | Compatible | | Chrome | Version 53 or higher (except disconnected mode) on iOS 8 or higher operating system. | Certified | | Version 53 or higher on Android 4.3 or higher operating system for Android Phones and Android Tablets. | Certified | | Firefox | Version 48 or higher on Android 4.3 or higher operating system for Android Phones and Android Tablets. | Certified | | Internet Explorer | Version 11 on Windows RT operating system for MS Surface Tablets. | Compatible
(*) Level of support: - Certified means "officially tested by Sage, reached all QA metrics"
- Compatible means "Partially certified or not officially validated by Sage"
|
Network software |
- TCP/IP protocol installed and configured.
|
Office client |
- Microsoft Office 2010, 2013, 2016 in Windows environments (32 and 64 bit editions) only. No Add-In available for Mac OS X.
- Microsoft Office 2013, 2016 as part of Office 365 (32 and 64 bit editions) on-premises. No support for Office online.
- Internet Explorer version 10 or higher is required for Office Add-In.
- Microsoft Outlook 2010, 2013, 2016 (32 and 64 bit editions).
- Microsoft Outlook 2013, 2016 as part of Office 365 (32 and 64 bit editions) on-premises. No support for Office online.
|
Printing support |
- Printing can either be:
- Sent directly to a printer seen by the print server.
- Viewed in a browser instance. You can then choose from different export formats as they are supported by Crystal Reports. For a PDF export (default), it is necessary to install Acrobat Reader V10 or higher on the workstation.
|
Others |
- Some components still used by the "Classic" mode (the process designer) are running on Flash and require the installation of the Flash player. The related function can only run if Flash is available.
- This excludes iPad tablets.
|