Prerequisites Overview

This document provides an overview of the prerequisites to install the different upgrades of Sage X3.

Database

ComponentV7Update 8Update 9Version 11Version 12
Oracle11gR2 SE, EE11gR2 SE, EE (upgrade only); 12c SE, EE11gR2 (upgrade and compatible only); 12c SE, EE12c R1 SE2, EE12c R1 and R2 SE2, EE; 19c
MS SQL Server2012 SP2 SE, EE2012 SP2 SE, EE (upgrade only); 2014 SE, EE, BI2012 SP2 SE, EE (upgrade and compatible only); 2014 SE, EE, BI2016, 2014 SE, EE, BI2017, 2016, 2014 SE, EE, BI
MongoDB2.42.63.0 to 3.63.2.6 to 3.63.4 to 3.6

Server OS

ComponentV7Update 8Update 9Version 11Version 12
Windows Server2008R2, 20122008R2 (upgrade only), 20122012, (2008R2 upgrade and compatible only)2016, 20122016, 2012, 2019
Red Hat Enterprise Linux6.2+6.2+7 (6.2+: compatible only)7+7+ (7.5 or later is recommended)
Oracle Enterprise Linux6.2+6.2+7 (6.2+: compatible only)7+7+ (7.5 or later is recommended)
AIX7.17.1To be deprecated. No new configuration should be allowed with AIXTo be deprecated. No new configuration should be allowed with AIXDeprecated (except if used as database server configured manually)

Servers, Frameworks and Middleware

ComponentV7Update 8Update 9Version 11Version 12
node.js0.10.460.10.460.12.15 to 10.0.04.6.0 to 10.0.08.11.3 to 10.0.0
Elasticsearch0.90.*0.90.*1.5.*1.5.*, 6.4 and 6.8 since V11.172.4.4, 6.4 and 6.8 since release 2019.R3/V12.3
JVM 7+7+7+8 (7+)8
Tomcat
Apache2.22.2.252.2.252.22.4
BOBusiness Object XI 4.1 SP3 patch 1Business Object XI 4.1 SP3 patch 1Business Object XI 4.1 SP3 patch 1Business Object XI 4.1 SP3 patch 1Business Object XI 4.2 SP7 patch 7
.Net framework3.5 and 43.5 and 43.5 and 43.5 and 43.5 and 4

Browsers

ComponentV7Update 8Update 9Version 11 (or above)
Google Chromev33+v38+v45+v48+
Firefoxv28+v36+v41+v44+
Operav20+v28+v31+v35+
Safari (Mac OS only) v6+v7+v8+v9+
IE, EdgeIE10, IE11IE10, IE11IE11, Edge (IE10: only compatible)IE11, Edge (EdgeHTML 15)

Note: Desktop browsers are certified on Windows 7, Windows 8.1, Windows 10 (Edge only on Windows 10), and Mac OS X. Other linux-based systems are "compatible only".

Note: Although Internet Explorer 11 is supported, we do not recommend using it to connect to Sage X3 products.
Internet Explorer 11 might exhibit performance issues with Sage X3 resulting in a much slower user interface than with other browsers.

Mobility

ComponentV7Update 8Update 9Version 11 (or above)
iOS7+8+8+10 (may run on 9 but this is now an old iOS version)
Android4.2+4.2+4.3+7 (Nougat)
Windows Phone n/a7.1+ (IE11+)7.1 (IE11)8.1
Windows RT n/a8.1+ (IE11+)8.1+ (IE11+)8.1
Windowsn/aWindows 8.1+ (IE11+)Windows 8.1+ (IE11+)8.1

Client Components

ComponentV7Update 8Update 9Version 11Version 12
MS/Office (32 and 64 bit editions). *Requires IE10+2010, 20132010, 20132010, 2013, 2016 2010, 2013, 2016 2010, 2013, 2016
MS/Office as part of Office 365 (32 and 64 bit editions) on-premise. No support for Office online. *Requires IE10+ --2013, 20162013, 20162013, 2016
MS/Outlook (32 and 64 bit editions).-2010, 20132010, 2013, 20162010, 2013, 20162010, 2013, 2016
MS/Outlook as part of Office 365 (32 and 64 bit editions) on-premise. No support for Office online.--2013, 20162013, 20162013, 2016
IlogUnsupportedWin7, Win8.1Win7, Win8.1, Win10
Crystal Reports Designer CR2013CR2013CR2016CR2016CR2016

Virtualization Systems

There are no issues running Sage X3 on a Virtualization System as long as it supports one of the Operating Systems supported by Sage X3, and as long as it is correctly administered (no "over provisionning").