Update 8.0.0 and higher:
To use workflow emails in the Sage X3 cloud-based solution, you need to set the SERMES parameter value for the email server to SMTP_Server.
1. Navigate to Setup > General parameters > Parameters > Parameter values (ADPVALfunction).
2. For the field Chapter, enter or select SUP and press the Tab key.
3. In the grid, for the WRK group, select Details from the Action icon at the beginning of the line.
4. On the screen Parameter values, for the SERMES parameter, enter SMTP_Server for the value and click OK.
5. Click Save.
This parameter is defined at the level Folder.It belongs to Chapter SUP (Supervisor) and the Group WRK (Workflow),The following parameters are also associated with this chapter and group :
The global variable GSERMES is associated with it.
The following parameters are linked to the parameter SERMES :
TYPMES (defined at level User) : E-mailing type
This parameter concerns email sending: