Common data > Customer relation > Customer support > Service contract templates > Service Contract Template - Implementation 

Prerequisite

Activity codes

The following activity codes (sorted by type) may have an impact on the way the function operates :

Dependent activity codes

These codes are never entered in folder management, because their value is calculated :

 DEBR (Intrastat state/region).

Functional

 CFG : Configurator

 DEB : EU exchange declaration

 ECC : Product version management

 FAS : Asset folder

 FOA : Food allergens

 LTA : Local taxing

 NPI : Product design

 PIT : Points management

 PJM : Project management

 PLM : PLM - X3 interface

 RVM : Routing version management

 SAFT : SAF-T

 TOK : Management of tokens

Sizing

 ANA : No. of analytical dimensions

 NUC : Number of packing units

 STI : Product statistical groups

 STO : Contracts statistical groups

Localization

 KDE : German localization

 KPO : Portuguese Localization

Sequence numbers

The sequence numbers used to number the documents managed by this function are :

 COT : Service contract templates

The sequence number assignment function defines the sequence number which is used

Authorizations

This function is object managed. The creation, modification, anddeletion operations can be activated or deactivated for a given user.Filters by rolescan also be associated with this function.

Other prerequisites

Miscellaneous tables

The following miscellaneous tables are used by the function. They must be populated if necessary :

 Miscellaneous table number 410 : Index Base

 Miscellaneous table number 427 : Revaluation formulas

 Miscellaneous table number 440 : Contract group no. 1

 Miscellaneous table number 441 : Contract group no. 2

 Miscellaneous table number 442 : Contract group no. 3

Local menus

The following parameterizable local menus are used by the function. Their content must be updated if necessary :

 Local menu number 2974 : Re-evaluation aids

 Local menu number 2976 : Service contract categories

 Local menu number 2979 : Re-evaluation method

Tables used

The following tables are implemented by the function :

Table

Table description

ATABDIV [ADI]

Miscellaneous tables

AUTILIS [AUS]

Users

CONTCOV [CCV]

Service contracts coverage

CONTIDX [CIX]

Index values

CONTITM [CIT]

Covered product

CONTPBL [CPL]

Skills covered

CONTQUAL [CQL]

Quality constraints

CONTTEMPL [COT]

Service contract template

FAMPB [PBL]

Skill group

ITMMASTER [ITM]

Products

MACHINES [MAC]

Installed base

PRESTCOV [PCO]

Covered services