General parameters > Chapter Customer Support > Parameter COVOSTOVF (Credit limit coverage exceeded)
Credit limit coverage exceeded
Use this parameter to authorize or prohibit the coverage of service requests from customers who have exceeded their authorized credit.
Level of localization/Global variable
This parameter is defined at the level Folder.It belongs to Chapter HDK (Customer Support) and the Group COV (Cover management),The following parameters are also associated with this chapter and group :
- COVOSTCTL (Customer coverage blocked)
- DEFCPNICD (Components coverage)
- DEFEXSICD (Expenses coverage)
- DEFITMICD (Parts coverage)
- DEFLABICD (Labor coverage)
The global variable GCOVOVF is associated with it.
Functions concerned
The following functions are associated with this parameter :
Customer relation > Customer support > Service requests