Labor coverage
This parameter is used to determine the nature of the labor coverage, applicable by default in the absence of rules at service contract level.
Level of localization / Global variable
This parameter is defined at the level Folder.It belongs to Chapter HDK (Customer Support) and the Group COV (Cover management),The following parameters are also associated with this chapter and group :
- COVOSTCTL (Customer coverage blocked)
- COVOSTOVF (Credit limit coverage exceeded)
- DEFCPNICD (Components coverage)
- DEFEXSICD (Expenses coverage)
- DEFITMICD (Parts coverage)
The global variable GLABICD is associated with it.