Components coverage
This parameter is used to determine the nature of the component coverage, applicable by default in the case of an absence of rules at service contract level.
Level of localization / Global variable
This parameter is defined at the level Folder.It belongs to Chapter HDK (Customer Support) and the Group COV (Cover management),The following parameters are also associated with this chapter and group :
- COVOSTCTL (Customer coverage blocked)
- COVOSTOVF (Credit limit coverage exceeded)
- DEFEXSICD (Expenses coverage)
- DEFITMICD (Parts coverage)
- DEFLABICD (Labor coverage)
The global variable GCPNICD is associated with it.