General parameters > Chapter Customer Support > Parameter AUSHDKG (Request closing authorization)
Order closure authorization
This parameter is used to authorize or not the user to close service requests.
This authorization is used for instance to reserve this functionality to the service managers only.
Level of localization / Global variable
This parameter is defined at the level User.It belongs to Chapter HDK (Customer Support) and the Group AUZ (Authorizations),The following parameters are also associated with this chapter and group :
- AUSHDKA (After-sales employee)
- AUSHDKB (Dispatching authorization)
- AUSHDKC (Filter on actions)
- AUSHDKD (Filter on orders)
- AUSHDKE (Global stat. authorization)
- AUSHDKF (Request search authorization)
- AUTHORCRE (Auto time stamping in creation)
The global variable GAUSHDKG is associated with it.