Refer to documentation Implementation
To create a business partner, you can use up to six sections. You can then use actions to access the section relevant to the management of the customer, supplier, carrier, sales representative or prospect.
Presentation
When entering the BP code, you can use the Selectionicon (magnifying glass) to search the Business partner table for a given code, company name, or short description.
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Fields
The following fields are present on this tab :
| This is the customer category or supplier category associated with the BP.
When converting a BP into a customer or a supplier, using the same category as the one used for the BP makes it possible to assign to the customer or supplier a code identical to that of the BP. |
| Enter the BP code or use the Lookup tool to search from the BP table. |
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Presentation
Use this section to enter the identification data for the business partner such as selecting roles and entering role-specific details:
Select the Service provider check box to access the Service provider info from the Actions panel, Functions menu. The term Service provider refers to an after-sales service provider you can call when all internal customer support employees are unavailable.
Select the Service caller (Order-giver) check box to access the Order-giver info from the Actions panel, Functions menu. The term Order-giver groups all customers for the account for which customer support services are carried out. That is, service requests that are processed for customers of our customers.
You can interactively validate the EU VAT no. by clicking the EU VAT ID validation icon.
A message box displays with the validation results. The exact content varies depending on the check result and web service used.
Note: The validation results are stored in a table.
If a previously-validated VAT number is modified, the Validation check box is cleared.
Validation levels:
A Qualified validation verifies the EU VAT no. and company name and address. All data must be valid.
An Unqualified or simple validation only verifies the EU VAT no. Note that the EU validation web service performs only unqualified validations.
Address management:
Results are recorded with the original address code.
For the main EU VAT no., the standard company address is used.
You can manually revalidate VAT numbers using the EU VAT ID revalidation function (EVCBAT).
Note: This field is only available if a web service is identified by the EVCSERVICE – Webservice for EU VAT ID parameter (CPT chapter, VAT group) and the sender's EU VAT number is set by the EVCCOMPANY—EU VAT ID source company parameter (CPT chapter, VAT group)
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Fields
The following fields are present on this tab :
Identity
| Title used in some screens or reports when there is not enough space to view the long title. By default the short title, the long title or the column header of a data are recorded (on creation/update) in the connection language of the user.
A user who logs on with this language will view the short description, long description or column header in their connection language if a translation exists. Otherwise, these descriptions will be available in the folder language. The connection language must be defined as a default language for thefolder. |
| BP's acronym. |
| Business Partner company name. |
| When it is activated, this indicator makes it possible to specify that the BP is a physical person. When it is not activated, it is a corporate body. |
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| This code is used to identify amongst other things, the Country of a BP.
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| Code controlled in the language table making it possible to define the language of a business partner. |
| This code is used to identify the currency of a site, a BP, etc. Is is controlled in the currency table. |
| Single identification number for the company.
Its entry format depends on the setup carried out at the level of the Country record. In France, this number, assigned by the INSEE on registering a company with the national registrar of companies, contains 9 numbers, is unique and cannot be changed. This is used by all public bodies and the administrations in contact with businesses. |
| This fields displays the SIC code (subject to activity code KFA), according to the French company's activity codification. |
| This field is displayed only when the KSP activity code is activated. |
| This is the VAT identification number of the BP. This European VAT number must be entered on all the invoices destined to or coming from the European Union. This number starts with two letters identifying the business partner country followed by a number depending on the country. In France the number is comprised of FR, then 2 numbers identifying the tax office of the place where the company conducts its activities, followed by the Company tax ID no.(SIREN) of the company. This information must necessarily be entered if the Company Registration number is set up as being mandatory for the country of the company. |
| Note: This field is only available if a web service is identified in the EVCSERVICE – Webservice for EU VAT ID parameter (CPT chapter, VAT group) and the sender's EU VAT ID is set in the EVCCOMPANY—EU VAT ID source company parameter (CPT chapter, VAT group) Click the Validation action to interactively validate your EU VAT ID. A message box displays with the validation results. The exact content varies by check result and web service used.
Note: Successful validation results are stored in a table. If a previously-validated VAT ID is modified, the Validation check box is cleared. Validation levels:
Address management:
You can manually revalidate IDs using the EU VAT ID revalidation function (EVCBAT). |
| If a previously-validated VAT ID is modified, the Validation check box is cleared. A message box displays with the validation results. The exact content varies by check result and web service used.
Note: This field is only available if a web service is identified in the EVCSERVICE – Webservice for EU VAT ID parameter (CPT chapter, VAT group) and the sender's EU VAT ID is set in the EVCCOMPANY—EU VAT ID source company parameter (CPT chapter, VAT group) |
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| If the Country profile for this entity has the EROI identification field selected, you can enter an EORI number, which is prefixed with the country's ISO code. Note: This number is needed for entities doing business within the UK and for EU companies importing and exporting goods and services with UK companies. |
Intersites
| This flag is designed to indicate if this is an inter-site BP:
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| Site code that has to be identified as a BP within the frame of multi-site exchanges. The following data need to be entered:
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Roles
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| This field can be accessed if the MAXPD - Maximum period (companies) activity code is activated. Select this check box to specify that the BP is a public sector organization. In this case, the maximum number of days for the last payment due date of an invoice destined to this BP is defined by the DMAXPAYP - Maximum period (Public sector) parameter (TC chapter, RSK group). If this BP is a private sector company, the period for the last payment due date of an invoice destined to this BP is defined by the DMAXPAY - Maximum period (companies) parameter (TC chapter, RSK group). However, you can have an special agreement with this BP and grant them a longer period. Enter this period at the level of the Contractual period field (DAYPAY), available in the BP/Company tab. |
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| Miscellaneous business partner (for Sales and Purchase ledger accounting). If this box is ticked, the document type and accounting code fields become active. |
| This option is used to include a BP among the list of after-sales service providers. An after-sales service provider is an organization that may be called on to conduct an intervention to be carried out for a service request (Repair, advice, audit, quote etc...) For each service provider, it is possible to register their skills, their geographic intervention area, their price list conditions for invoicing. |
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| The contractor represents the actual customer for whom a service request is made. |
| Field reserved for Argentina (KAG activity code) designed to specify the VAT collector. |
| This tick-box is designed to list the BP as Grantor; thus, the BP will be listed as Grantor in concession agreements. |
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Presentation
Use this section to enter the business partner addresses. You must enter at least one address. When several addresses are linked to the same BP, you must define one of them as the default address. In creation mode, the first address entered is the one suggested by default.
When entering the post code, an automatic control can be performed and the town entered depending on the settings of the CTY - Nonexistent city alert, POSCOD - Nonexistent postal code alert, and POSCODCPY - Multi-country post codes parameters (SUP chapter, INT group).
Fields
The following fields are present on this tab :
Grid Addresses
| Address code of the business partner (BP). |
Detail
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| Click this icon to open a mapping site and locate the entered address. |
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Telephone
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Presentation
Use this section to enter the information used in accounting to consolidate and add any information required for European accounting.
An access code is available for you to filter the business partners presented in the miscellaneous accounting reports.
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Fields
The following fields are present on this tab :
| This field is used to specify the accounting code of the BP. |
| Consolidation area: field under control of the CSL activity. Choose the group of companies for which consolidations are to be carried out. |
| This code is used during the data extraction operation in prevision of the consolidation. Used to identify the company from which the entries are extracted. |
| Access code used as a filter for accounting reports. |
| Fiscal code (for Italy only). |
| Field reserved for Italy to enter the VAT number. |
| The document type (3 alphanumeric characters) makes reference to the Document type record that characterizes the documents generated in the Sales and Purchase ledger accounting. A selection and a tunnel are available from the contextual menu. |
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This field defaults to 'No', meaning the BP is taken into account in the forecast management. |
| This field is used to indicate the payment method.
This information is taken into account upon generation of the bank files. |
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Presentation
Use this section to record bank details and associated paying banks. The entry format of the Bank account no. depends on the country where the bank is based.
The information related to international transfers can be accessed in record mode, usually the Intermediate bank. An intermediary bank is often used in commercial relationships with non-western countries at the request of the BP or issuing bank.
If the conditions are met, the Enter bank details window is automatically displayed when leaving the Country field. In this window, you can enter the bank details in your local format.
Please refer to Enter bank details window documentation for more information.
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Fields
The following fields are present on this tab :
Grid Bank details
| This field specifies the address code of the bank ID number, controlled in the address codes of the managed entity (company, site, customer, supplier, etc.). This address code is used to define the default bank ID number in payment contexts where an address is known. |
| This code is used to identify the country associated with the bank account. The country table, containing this code, gathers information that is useful to perform controls, and namely:
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| The IBAN is an internationally agreed standard of identifying bank accounts in a structured format.
Not all countries support IBAN. The IBAN format applied to bank accounts is controlled by the IBAN management option, defined in theCountries setup. |
| This number identifies the bank account of a given bank, for a given country. For the entry of the Bank ID number to be correct, it is necessary to predefine the entry format in the Countrytable and to activate the option IBAN managementfor those countries supporting the IBAN format. In case of an IBAN this field has to contain the bank account part only, beginning from the 5th character of the IBAN. The first 4 characters of the IBAN (country code and check digits) are calculated automatically and displayed in the field IBAN pref. |
| Use this field to specify that this bank account number is used by default for payments, for the selected address. |
| This code is used to identify the currency associated with the bank account. It is recommended to use the ISO coding during the creation of a new currency. |
| This field requires the KSW – Swiss localization activity code to be active. You use it to enter the ISR customer number for the given bank account. This number is used for payments with ISR number (inpayment slip with reference numbers). For suppliers, the ISR customer no. is also used to search for a matching BP account if support for ISR code line entry on purchase invoices is active in the SWIPURBVR - Swiss ISR usage purchasing parameter (LOC chapter, SWI group). Refer to the Swiss legislation guide on the How to tab for more details regarding payment and ISR setup. |
| Select Yes if the account is not located in the country where the owner lives. This identifies the BP account as a nonresident account. No is the default value. A nonresident account is used to enter the Economic reason code in payments when the following conditions are met:
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| This field, which is mandatory for payments, defines the paying bank related to the account number. The first line contains the name of the bank. |
| This field identifies the bank account's beneficiary (physical or moral person). |
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| To perform the automatic processing of payment requests, the sender's bank needs the BIC code of the recipient's bank. This code is an ISO identifier managed by the international banking system, and namley the SWIFT system, the Society for Worldwide Interbank Financial Telecommunication. The BIC code is the only standardized bank identifier at international level. All banks can have a BIC code, even if they do not belong to the SWIFT network. The BIC code can be comprised of 8 to 11 characters. In both cases, the first 8 characters of the BIC code generally designate the bank's head office and are structured under the form BBBB PP AA, which correspond to the following information :
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| In some commercial exchanges, upon the request of Business Partners or payment issuing banks, an intermediary bank is sometimes used. For that purpose, the identifiers of this bank must be entered (BIC code, paying bank, country). This information remains optional (it does not need to be entered if no intermediary bank is mandatory). |
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Use this window to enter the bank details in your local format. The information entered is then automatically recovered in the fields of the Bank details section.
This window automatically opens when leaving the Country field, but only if the following conditions are met:
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Presentation
On this final section, you can list the contact persons for the BP in the Contacts table. You must also indicate which contact should be used as the default contact.
To add a new contact:
The management of contacts, from the Contacts function, ensures that each individual record is unique. A contact with a particular role can be recorded as one Contact amongst many business partners. Based on the record of one contact, you can create relationships across records, provided that they have a Contact section.
A contact can only be recorded as a person or individual. Only identification information such as the last name, first name, date of birth are common to the contact (relationship) record and to the details entered at the general contact level.
Other information such as the address, email address, landline number and fax number are managed separately between the relationship contact and each one of his/her contacts. At the 'relationship' contact level, the information is considered as being personal; at the general contact level, the information is considered as being professional.
For further examples, see the documentation of the Contacts function.
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Fields
The following fields are present on this tab :
Grid Contacts
| Each contact associated with the record is identified by a unique key, which is used to share contacts common to several records. This code defines the unique key in the contact record. This key can be manually assigned or if it is not entered, it can be defined via the CCN sequence number counter. By default, this counter is constructed of a sequence number made up of 15 characters. To ensure the correct functioning of the Contact object, it is strongly advised to conserve these standard characteristics. |
| Indicate the family name of the contact. |
Detail
| Each contact associated with the record is identified by a unique key, which is used to share contacts common to several records. This code defines the unique key in the contact record. This key can be manually assigned or if it is not entered, it can be defined via the CCN sequence number counter. By default, this counter is constructed of a sequence number made up of 15 characters. To ensure the correct functioning of the Contact object, it is strongly advised to conserve these standard characteristics. |
| This field associates a closing sentence with a contact's family name. |
| Indicate the family name of the contact. |
| First name of the contact. |
| This field specifies the position of the contact to choose from a pre-defined list. |
| This text field indicates the department to which the contact is attached. |
| This field, used for information purposes, makes reference to the codes entered in miscellaneous table 906. |
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| Birthday of the contact, only present for information reasons. |
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| The value of the contact's address code, controlled in the address codes of the supported entity ( Addressestab), is for information purposes only. This code is used to link the contact to one of the addresses of the relevant entity. |
| Title associated with the previous code. |
| This field is used to specify the email address of the contact. |
| This field indicates the phone number. Its entry format depends on the country. |
| This field specifies the fax number where the entry format is identical to that of the telephone and is dependent on the country. |
| This field indicates the mobile phone number with an entry format that depends on the country. |
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| When this box is checked, the selected contact becomes the default contact. |
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Presentation
The display of this section is subject to the MUL - Multi-company business partner activity code.
Use this section in a multi-legislation and multi-company context. You can define exceptions by indicating specific information by company/BP at the level of the BP and/or customer. For example, the tax rule, payment condition, default BP discount code, accounting code, etc.
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Fields
The following fields are present on this tab :
| Company for which the BP exception is applied. This exception can concern:
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| The customer tax rule by default is stored in the Customer record. |
| The supplier tax rule by default is stored in the Supplier record. The general principles linked to the multi-legislation setup are detailed here. |
| The customer payment conditions are stored in the Customer record. |
| The supplier payment conditions are stored in the Supplier record. |
| The customer discounts and late charges are stored in the Customerrecord. |
| The supplier early discounts and late charges are stored in the Supplier record. |
| The customer accounting codes are stored in the Customer record. |
| The supplier accounting codes are stored in the Supplier record. |
| The entry of commercial documents or accounting entries is authorized for all business partners, by default. For a multi-company management, you can set this field to No to disable the entry for the business partner on specific companies. Particular cases: Prospects |
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| This field can be accessed if the MAXPD - Maximum period (companies) activity code is activated. It is relevant only if the BP is a private sector company, not a public sector organization. |
| This field is related to the SWICUSBVR - Swiss ISR usage Sales (LOC chapter, SWI group) parameter. The payment bank information is used to print the necessary sender’s bank account information on ISR payment forms. Use this bank account as the destination account when paying the invoice. The ISR payment bank for the invoice is determined by the Payment bank ISR field in one of the following functions. The system pulls the information from the first entry found:
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By default, the following reports are associated with this function :
BPARTNER : Business partner listing
GLGRP : GL journal account details
GLGRPAUX : Auxiliary general ledger
GLGRPDEV : General ledger/currency
GLGRPDEVAUX : Auxiliary ledger/currency
TRSNMOUV : BPs with no postings
UNALLOCCASH1 : List of prepymts to allocate
This can be changed using a different setup.
When the business partner is a customer, you can use this action to access the management of data specific to the customer.
When the business partner is a supplier, you can use this action to access the management of data specific to the supplier. |
When the business partner is a carrier, you can use this action to access the management of data specific to the carrier. |
When the business partner is a sales rep, you can use this action to access the management of data specific to the sales rep. |
When the business partner is a prospect, you can use this action to access the management of data specific to the prospect. |
Use this function to manage information essential to the management of service suppliers. A service provider is a partner company that accepts to carry out certain work to solve the customer service requests. The service providers must be have certain skills and competences. They must be part of the geographic areas in which they have agreed to intervene on.
This function is also used to enter the financial conditions for the business collaboration.
The corresponding information is entered in 3 sections described below:
The payment conditions for the intervention and any expenses can also be saved.
This function behaves in a specific way. The order giver management presents a rarely used characteristic. It is possible to plan in advance the nature of the information that it will be necessary to manage in order to maintain a relation with an order-giver. This information can for example correspond to one of the notions given below or to something completely different.
etc.
Thus, from its initial opening, this window contains a certain number of unusable fields.
The window contains:
To be able to use one of these fields, you must first define its characteristics by clicking on Function/Screen definition in the actions panel.
The window goes to Configuration mode. All the fields can then be accessed so you can define their functional characteristics. The setup procedure is a little different as a function of the field type.
Alphanumeric type fields:
It is possible to define three characteristics for this type of field.
Other types of fields:
All the fields that are not of the alphanumeric type obey the same setup procedure. Only two characteristics can be defined for these fields.
These setup operations can be carried out on unused fields and also on fields that have become obsolete.
In this latter case, before any modification of a field the following message is displayed:
This field is already used as ????. Do you want to delete its contents?
In fact, the information has been stored throughout the usage duration of this field. You are thus warned before any semantic modification of a field that leads to the deletion of all the information previously saved in this field. It is then necessary to be sure that the information to be deleted is of no further interest.
When the window setup is complete, you must click on the Functions/Save the configuration menu.
The setup applies to all the order-giver's records. The screen is identical for all order-givers. It is not possible to use a different window structure for different order-givers.
The window is then automatically closed and the following message displayed: The window must be reopened to benefit from the information.
In fact, you must open once more the same window in order to be able to manage the order giver information as a simple user.
On alphanumerical fields, click Selection from the Actions icon in order to display the list of labels linked to fields that have been defined in configuration mode.
If numeric information is related to the financial amounts, these amounts must be expressed in the Business partner currency. This currency is displayed for information purposes in the window header.
This function opens a new window that displays together the Before-sales and After-sales activity of the current Business partner.
The actions carried out are sorted from the most recent to the oldest.
The actions to be carried out are sorted from the oldest to the most recent.
All the following record types are grouped within this history:
On each table line, click Detail from the Actions panel to access the complete record of each action displayed in the history.
Use this function to directly access the appointments object.
Accessing this function, you can view only the performed appointments and the ones remaining to be performed for the current BP from the selection panel.
If you click New, the appointment will be pre-entered with the BP code.
Use this function to directly access the calls object.
Accessing this function, you can view only the performed calls and the ones remaining to be performed for the current BP from the selection panel.
If you click New, the call will be pre-entered with the BP code.
This function is used to directly access the tasks object.
Accessing this function, you can view only the performed tasks and the ones remaining to be performed for the current BP from the selection panel.
If you click New, the task will be pre-entered with the BP code.
This function is used to directly access the appointments object.
Accessing this function, you can view only the performed appointments and the ones remaining to be performed for the current BP from the selection panel.
If you click New, the appointment will be pre-entered with the BP code.
This function is used to directly access the calls object.
Accessing this function, you can view only the performed calls and the ones remaining to be performed for the current BP from the selection panel.
If you click New, the call will be pre-entered with the BP code.
This function is used to directly access the tasks object.
Accessing this function, you can view only the performed tasks and the ones remaining to be performed for the current BP from the selection panel.
If you click New, the task will be pre-entered with the BP code.
This function is used to directly access the projects object.
Accessing this function, you can view only completed projects for the current BP from the selection panel.
If you click New, the project will be pre-entered with the BP code.
In addition to the generic error messages, the following messages can appear during the entry :
This message is displayed in creation or modification of a business partner, upon of validation, if no address has been assigned to the business partner.
This message is displayed in creation or modification of a business partner, upon validation, if no address has been assigned as the default address.
This message is displayed when the country code entered does not exist in the Countries table. Use the Actions icon to access the Countriestable and create the country record.
Several events can trigger this message:
This message is displayed when the currency code entered does not exist in the Currencies table. Use the Actions icon to access the Currencies table and create the currency code.
This message is displayed when the address code entered in the bank details or for the contact does not exist at the level of the selected entity. You must define this code beforehand in the Address section.
This message is displayed when the post code entered does not exist in the Post codes table. This error is not blocking and it is possible to continue with the entry. To prevent this message from displaying again, you must create the post code in the Post codes table.
This message is displayed when the town/city name entered does not exist in the system. This error is not blocking and it is possible to continue with the entry.
This message is displayed when the address code that you have attempted to delete is used at the level of one or more bank account numbers. In order to delete an address code, you must first remove it at the bank account number level.
This message is displayed when the address code that you have attempted to delete is used at the level of one or more contacts. In order to delete an address code, you must first remove it at the Contact level.