Common data > BPs > BPs 

Use this function to maintain the Business partner table and associated tables: Addresses, Contacts and Bank details.

You can create, display, and update the database information associated with a business partner.

A business partner is an entity that can be a supplier, customer, sales representative, carrier, order-giver, service provider, factoring organization, etc.

These business partner roles can be multiple: A customer can also be a supplier and/or service provider and/or carrier... In this case, there is a single business partner record, which is used to provide the grouped common identification data: identification of the business partners and related roles (Identity section), and different addresses (Addresses section), bank accounts (Bank details section), contacts (Contacts section).

Each business partner type has certain common data, as well as additional data (commercial, accounting) linked to one of the business partner roles.

For order-givers and service providers, the additional information is available from the related functions in the Actions panel.

A specific business partner case also exists: the intersite business partner, defined by a check box. This makes it possible to use a business partner to carry out shipments without invoicing between sites.

Prerequisites

SEEREFERTTO Refer to documentation Implementation

Screen management

To create a business partner, you can use up to six sections. You can then use actions to access the section relevant to the management of the customer, supplier, carrier, sales representative or prospect.

Header

Presentation

When entering the BP code, you can use the Selectionicon (magnifying glass) to search the Business partner table for a given code, company name, or short description.

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Fields

The following fields are present on this tab :

  • Category (field BRGCOD)

This is the customer category or supplier category associated with the BP.

This category makes it possible to:

  • have an additional BP classification,
  • have default values upon creation,
  • assign an automatic numbering to BPs according to a counter associated with the customer category or supplier category.

SEEINFOWhen converting a BP into a customer or a supplier, using the same category as the one used for the BP makes it possible to assign to the customer or supplier a code identical to that of the BP.

  • BP (field BPRNUM)

Enter the BP code or use the Lookup tool to search from the BP table.

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Tab Identity

Presentation

Use this section to enter the identification data for the business partner such as selecting roles and entering role-specific details:

Select the Service provider check box to access the Service provider info from the Actions panel, Functions menu. The term Service provider refers to an after-sales service provider you can call when all internal customer support employees are unavailable.

Select the Service caller (Order-giver) check box to access the Order-giver info from the Actions panel, Functions menu. The term Order-giver groups all customers for the account for which customer support services are carried out. That is, service requests that are processed for customers of our customers.

EU VAT ID validation

You can interactively validate the EU VAT no. by clicking the EU VAT ID validation icon.

A message box displays with the validation results. The exact content varies depending on the check result and web service used.

  • If the validation is successful, you receive a confirmation message and the Validation check box is selected.
  • If the validation failed, you receive a message that displays the reason for the failure.
  • If the validation could not be completed (for example, if only the VAT number was validated and not the address), you have the option to accept the results as valid or not. If you select Yes, the Validation check box is selected.

Note: The validation results are stored in a table.

If a previously-validated VAT number is modified, the Validation check box is cleared.

Validation levels:

A Qualified validation verifies the EU VAT no. and company name and address. All data must be valid.

An Unqualified or simple validation only verifies the EU VAT no. Note that the EU validation web service performs only unqualified validations.

Address management:

Results are recorded with the original address code.

For the main EU VAT no., the standard company address is used.

You can manually revalidate VAT numbers using the EU VAT ID revalidation function (EVCBAT).

Note: This field is only available if a web service is identified by the EVCSERVICE – Webservice for EU VAT ID parameter (CPT chapter, VAT group) and the sender's EU VAT number is set by the EVCCOMPANY—EU VAT ID source company parameter (CPT chapter, VAT group)

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Fields

The following fields are present on this tab :

Identity

  • Short description (field BPRSHO)

Title used in some screens or reports when there is not enough space to view the long title.

By default the short title, the long title or the column header of a data are recorded (on creation/update) in the connection language of the user.
You can add your translation in another language using the Translation function:

  • Click Translation from the Actions icon in the corresponding field.
  • In the Translation window, add a new language code with the translation in this language.

A user who logs on with this language will view the short description, long description or column header in their connection language if a translation exists. Otherwise, these descriptions will be available in the folder language.

SEEINFOThe connection language must be defined as a default language for thefolder.

  • Acronym (field BPRLOG)

BP's acronym.

  • field BPRNAM

Business Partner company name.

  • Natural person (field LEGETT)

When it is activated, this indicator makes it possible to specify that the BP is a physical person. When it is not activated, it is a corporate body.
If the BP is a corporate body, it is mandatory to enter the "VAT identification number" and the "Site tax ID number" if their entry has been set up at country level as mandatory.

  • Mailing prohibited (field BPRFBDMAG)

 

This code is used to identify amongst other things, the Country of a BP.
This is important information, associated with a number of characteristics useful for performing controls on other linked information, in particular:

  • the telephone number format,
  • the format of the number that identifies a company or an activity (site tax ID number, NAF in France), and whether its entry is mandatory or not,
  • the postal code format of the town and also the code of the geographic subdivision, and whether their entry is mandatory,
  • whether the VAT number of this community is mandatory,
  • the Bank ID code format.

Code controlled in the language table making it possible to define the language of a business partner.

This code is used to identify the currency of a site, a BP, etc. Is is controlled in the currency table.
SEEINFO It is recommended to use the ISO coding upon creation of a new currency.

  • Site tax ID no. (field CRN)

Single identification number for the company.
It is mandatory to enter this number if both the following conditions are satisfied:

  • its entry is set to mandatory by setup of the country record,
  • the BP is a corporate body.

Its entry format depends on the setup carried out at the level of the Country record.

In France, this number, assigned by the INSEE on registering a company with the national registrar of companies, contains 9 numbers, is unique and cannot be changed. This is used by all public bodies and the administrations in contact with businesses.

  • SIC code (field NAF)

This fields displays the SIC code (subject to activity code KFA), according to the French company's activity codification.

  • Doc. type (field DOCTYP)

This field is displayed only when the KSP activity code is activated.
It is used to identify the type of fiscal identification for the BP.

  • EU VAT no. (field EECNUM)

This is the VAT identification number of the BP. 

This European VAT number must be entered on all the invoices destined to or coming from the European Union. This number starts with two letters identifying the business partner country followed by a number depending on the country.

In France the number is comprised of FR, then 2 numbers identifying the tax office of the place where the company conducts its activities, followed by the Company tax ID no.(SIREN) of the company.

This information must necessarily be entered if the Company Registration number is set up as being mandatory for the country of the company.

  • EU VAT ID validation (field EVCVAL)

Note: This field is only available if a web service is identified in the EVCSERVICE – Webservice for EU VAT ID parameter (CPT chapter, VAT group) and the sender's EU VAT ID is set in the EVCCOMPANY—EU VAT ID source company parameter (CPT chapter, VAT group)

Click the Validation action to interactively validate your EU VAT ID.

A message box displays with the validation results. The exact content varies by check result and web service used.

  • If the validation was successful, you receive a confirmation message and the Validation check box is selected.
  • For an unsuccessful validation, you receive a message that displays the reason for the failed validation.
  • If no full validation could be performed (for example, if only the VAT ID was validated and not the address), you have the option to accept the results as valid or not. If you select Yes, the Validation check box is selected.

Note: Successful validation results are stored in a table.

If a previously-validated VAT ID is modified, the Validation check box is cleared.

Validation levels:

A Qualified validation verifies the EU VAT ID and company name and address. All data must be valid.

An Unqualified or simple validation only verifies the EU VAT ID. Note that the EU validation web service performs only unqualified validations.

Address management:

Results are recorded with the original address code.

For the main EU VAT ID, the standard company address is used.

You can manually revalidate IDs using the EU VAT ID revalidation function (EVCBAT).

  • Verified (field EVCVALDON)

If a previously-validated VAT ID is modified, the Validation check box is cleared.

A message box displays with the validation results. The exact content varies by check result and web service used.

  • If the validation was successful, you receive a confirmation message and the Validation check box is selected.
  • For an unsuccessful validation, you receive a message that displays the reason for the failed validation.
  • If no full validation could be performed (for example, if only the VAT ID was validated and not the address), you have the option to accept the results as valid or not. If you select Yes, the Validation check box is selected.


Note: This field is only available if a web service is identified in the EVCSERVICE – Webservice for EU VAT ID parameter (CPT chapter, VAT group) and the sender's EU VAT ID is set in the EVCCOMPANY—EU VAT ID source company parameter (CPT chapter, VAT group)

  • VAT number (field VATNO)

 

  • Registration number (field REGNUM)

 

  • EORI number (field EORINUM)

If the Country profile for this entity has the EROI identification field selected, you can enter an EORI number, which is prefixed with the country's ISO code.

Note: This number is needed for entities doing business within the UK and for EU companies importing and exporting goods and services with UK companies.

Intersites

  • Intersite (field BETFCY)

This flag is designed to indicate if this is an inter-site BP:

  • The inter-site customer/supplier BPs are used for multi-site exchanges.
  • A customer BP is a purchase site or a financial site,
  • a supplier BP is a sales site or a financial site.

Site code that has to be identified as a BP within the frame of multi-site exchanges.

The following data need to be entered:

  • The requesting site (purchase or financial sites) at the level of the customer BP.
  • The supplying site (sales or financial sites) at the level of the supplier BP.
  • For the customer, a warehouse site, belonging to the same company, will identify each ship-to address.

Roles

  • Customer (field BPCFLG)

 

  • Sales rep (field REPFLG)

 

  • Prospect (field PPTFLG)

 

  • Public sector (field BPPFLG)

This field can be accessed if the MAXPD - Maximum period (companies) activity code is activated.

Select this check box to specify that the BP is a public sector organization. In this case, the maximum number of days for the last payment due date of an invoice destined to this BP is defined by the DMAXPAYP - Maximum period (Public sector) parameter (TC chapter, RSK group).

If this BP is a private sector company, the period for the last payment due date of an invoice destined to this BP is defined by the DMAXPAY - Maximum period (companies) parameter (TC chapter, RSK group). However, you can have an special agreement with this BP and grant them a longer period. Enter this period at the level of the Contractual period field (DAYPAY), available in the BP/Company tab.


  • Supplier (field BPSFLG)

 

  • Miscellaneous BP (field BPRACC)

Miscellaneous business partner (for Sales and Purchase ledger accounting).

If this box is ticked, the document type and accounting code fields become active.

  • Service supplier (field PRVFLG)

This option is used to include a BP among the list of after-sales service providers.

An after-sales service provider is an organization that may be called on to conduct

an intervention to be carried out for a service request (Repair, advice, audit, quote etc...)

For each service provider, it is possible to register their skills, their geographic intervention area,

their price list conditions for invoicing.

  • Carrier (field BPTFLG)

 

  • Service caller (field DOOFLG)

The contractor represents the actual customer for whom a service request is made.
When a service request does not include any contractor, the service is supplied on behalf of the direct customer of the current organization.
By contrast, when a service request includes a contractor, the service is provided to the customer but is is made on behalf of the contractor. The customer receiving assistance is not the organization's customer but the contractor's.
Regarding invoicing, the data loaded by default is the contractor's (invoiced customer, pay-by BP, ...). Therefore, it is mandatory to create a customer record for the contractor.
This option makes it possible to discern the contractor population.
This option is also mandatory to be able to link customers to their contractor(s).

  • Ship-to (field PTHFLG)

Field reserved for Argentina (KAG activity code) designed to specify the VAT collector.

  • Grantor (field CCNFLG)

This tick-box is designed to list the BP as Grantor; thus, the BP will be listed as Grantor in concession agreements.

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Tab Addresses

Presentation

Use this section to enter the business partner addresses. You must enter at least one address. When several addresses are linked to the same BP, you must define one of them as the default address. In creation mode, the first address entered is the one suggested by default.

When entering the post code, an automatic control can be performed and the town entered depending on the settings of the CTY - Nonexistent city alert, POSCOD - Nonexistent postal code alert, and POSCODCPY - Multi-country post codes parameters (SUP chapter, INT group).

 

Fields

The following fields are present on this tab :

Grid Addresses

  • Address code (field CODADR)

Address code of the business partner (BP).

Detail

  • Address code (field XCODADR)

 

  • Description (field XBPADES)

 

 

  • Description (field XCRYNAM)

 

  • field XADDLIG1

 

  • field XADDLIG2

 

  • field XADDLIG3

 

  • Postal code (field XPOSCOD)

 

  • City (field XCTY)

 

  • field ITINERAIRE

Click this icon to open a mapping site and locate the entered address.

  • field XSAT

 

  • Website (field XFCYWEB)

 

  • External identifier (field XEXTNUM)

 

  • Default address (field XBPAADDFLG)

 

Telephone

  • field XTEL1

 

  • field XTEL2

 

  • field XTEL3

 

  • field XTEL4

 

  • field XTEL5

 

Email

  • field XWEB1

 

  • field XWEB2

 

  • field XWEB3

 

  • field XWEB4

 

  • field XWEB5

 

 

Tab Accounting

Presentation

Use this section to enter the information used in accounting to consolidate and add any information required for European accounting.
An access code is available for you to filter the business partners presented in the miscellaneous accounting reports.

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Fields

The following fields are present on this tab :

This field is used to specify the accounting code of the BP.
The accounting code is a default value used in the creation of accounting documents.
It refers to a table that lists a certain amount of elements (collective accounts, accounts or parts of accounts) that can be used for the determination of the documents that will be posted.

Consolidation area: field under control of the CSL activity.

Choose the group of companies for which consolidations are to be carried out.

  • Consolidation (field GRUCOD)

This code is used during the data extraction operation in prevision of the consolidation. Used to identify the company from which the entries are extracted.

Access code used as a filter for accounting reports.

  • Fiscal code (field FISCOD)

Fiscal code (for Italy only).

  • IVA partita (field VATNUM)

Field reserved for Italy to enter the VAT number.

The document type (3 alphanumeric characters) makes reference to the Document type record that characterizes the documents generated in the Sales and Purchase ledger accounting.

A selection and a tunnel are available from the contextual menu.

  • Cash excluded (field CFOEXD)

  • Leave as 'No' to include the BP in the cash forecast management.
    You can, however, exclude the BP from the forecasts for specific companies using the BP/Company tab.
  • Set to 'Yes' to exclude the BP from the cash forecast management.
    If a document refers to this BP (as a pay-by BP or pay-to BP), the latter is not taken into account in the automatic generation of cash forecasts.
    It is still possible to take the BP into account in the manual creation of cash forecasts.

This field defaults to 'No', meaning the BP is taken into account in the forecast management.

This field is used to indicate the payment method.
Four payment methods are possible, according to the following codes:

  • '0': transfer or other, except cheque,
  • '1': bank cheque to the order giver,
  • '2': bank cheque to the recipient,
  • '3': funds put at disposal after identification.

This information is taken into account upon generation of the bank files.
SEEINFO If no value is specified at BP level, the value '0' ('transfer or other, except cheque') will be applied by default.

  • Related company (field CPYREL)

 

 

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Tab Bank details

Presentation

Use this section to record bank details and associated paying banks. The entry format of the Bank account no. depends on the country where the bank is based.

The information related to international transfers can be accessed in record mode, usually the Intermediate bank. An intermediary bank is often used in commercial relationships with non-western countries at the request of the BP or issuing bank.

If the conditions are met, the Enter bank details window is automatically displayed when leaving the Country field. In this window, you can enter the bank details in your local format.
SEEREFERTTO. Please refer to Enter bank details window documentation for more information.

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Fields

The following fields are present on this tab :

Grid Bank details

  • Address (field BIDBPAADD)

This field specifies the address code of the bank ID number, controlled in the address codes of the managed entity (company, site, customer, supplier, etc.).

This address code is used to define the default bank ID number in payment contexts where an address is known.

This code is used to identify the country associated with the bank account.

The country table, containing this code, gathers information that is useful to perform controls, and namely:

  • the telephone number format,
  • the format of the number identifying a company or an activity (SIRET, NAF in France),
  • the postal code format,
  • the format of the Bank ID number code.
  • IBAN prefix (field IBAN)

The IBAN is an internationally agreed standard of identifying bank accounts in a structured format.
IBAN can be used in national and/or international payment transactions (country-specific).
The IBAN code consists of: 

  • A 4-digit IBAN prefix composed of:
    - a country code (2 letters),
    - two check digits
    This prefix is displayed. It is calculated automatically upon the bank account information entered in the Bank ID field.the bank account information (country specific, up to 30 characters).
  • The bank account information (country-specific, up to 30 characters).

SEEINFO Not all countries support IBAN. The IBAN format applied to bank accounts is controlled by the IBAN management option, defined in theCountries setup.

  • Bank acct. number (field BIDNUM)

This number identifies the bank account of a given bank, for a given country.
The entry format of a Bank ID number is dependent on the country where the bank is domiciled.

For the entry of the Bank ID number to be correct, it is necessary to predefine the entry format in the Countrytable and to activate the option IBAN managementfor those countries supporting the IBAN format.

SEEINFO In case of an IBAN this field has to contain the bank account part only, beginning from the 5th character of the IBAN. The first 4 characters of the IBAN (country code and check digits) are calculated automatically and displayed in the field IBAN pref.

  • Default (field BIDNUMFLG)

Use this field to specify that this bank account number is used by default for payments, for the selected address.

This code is used to identify the currency associated with the bank account.
It is managed in the currencytable.

It is recommended to use the ISO coding during the creation of a new currency.

  • ISR customer no. (field BVRNUM)

This field requires the KSW – Swiss localization activity code to be active. You use it to enter the ISR customer number for the given bank account. This number is used for payments with ISR number (inpayment slip with reference numbers).

For suppliers, the ISR customer no. is also used to search for a matching BP account if support for ISR code line entry on purchase invoices is active in the SWIPURBVR - Swiss ISR usage purchasing parameter (LOC chapter, SWI group).

Refer to the Swiss legislation guide on the How to tab for more details regarding payment and ISR setup.

  • Nonresident (field ACCNONREI)

Select Yes if the account is not located in the country where the owner lives. This identifies the BP account as a nonresident account.

No is the default value.

A nonresident account is used to enter the Economic reason code in payments when the following conditions are met:

  • The threshold payment balance defined in the AMTVIR1-Threshold 1 payment balance or AMTVIR2 - Threshold 2 payment balance parameter is met (PAY chapter, RGL group).
  • In Economic reasons codes (PBDECOCOD): enter values for the company legislation.
  • In Economic reason/BP groups (PBDBPGRP ): enter values for the legislation and the BP code used for payments.
  • The PBDDEFGRU - Payment balance default BP group parameter (TRS chapter, PBD group): enter the default BP group code used in payments or for migration for the related legislation.
  • The payment entry type (GESTPY) used for the payment must have the Bank account numbercheck box selected.
  • Paying bank (field PAB1)

This field, which is mandatory for payments, defines the paying bank related to the account number. The first line contains the name of the bank.

  • Beneficiary (field BNF)

This field identifies the bank account's beneficiary (physical or moral person).

  • Paying bank 2 (field PAB2)

 

  • Paying bank 3 (field PAB3)

 

  • Paying bank 4 (field PAB4)

 

  • BIC code (field BICCOD)

To perform the automatic processing of payment requests, the sender's bank needs the BIC code of the recipient's bank. This code is an ISO identifier managed by the international banking system, and namley the SWIFT system, the Society for Worldwide Interbank Financial Telecommunication.

The BIC code is the only standardized bank identifier at international level. All banks can have a BIC code, even if they do not belong to the SWIFT network.

The BIC code can be comprised of 8 to 11 characters. In both cases, the first 8 characters of the BIC code generally designate the bank's head office and are structured under the form BBBB PP AA, which correspond to the following information :

  • BBBB is the bank mnemonic identifier;
  • PP is the ISO country code;
  • AA stands for a service code often to serve a geographic purpose.
  • Intermediary bank (field MIDPAB1)

In some commercial exchanges, upon the request of Business Partners or payment issuing banks, an intermediary bank is sometimes used. For that purpose, the identifiers of this bank must be entered (BIC code, paying bank, country). This information remains optional (it does not need to be entered if no intermediary bank is mandatory).

  • Paying bank 1 (field MIDPAB2)

 

  • Paying bank 2 (field MIDPAB3)

 

  • Paying bank 3 (field MIDPAB4)

 

  • BIC code (field MIDBICCOD)

 

 

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Action icon

Copy bank details
Enter bank details

Use this window to enter the bank details in your local format. The information entered is then automatically recovered in the fields of the Bank details section.

This window automatically opens when leaving the Country field, but only if the following conditions are met:

 

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Tab Contacts

Presentation

On this final section, you can list the contact persons for the BP in the Contacts table. You must also indicate which contact should be used as the default contact.

To add a new contact:

  • Select an existing Contact (relationship) or 
  • Create a new contact:
    - Enter a code
    - Add details: the code is automatically created when saving the record.
    In both cases, the contact is automatically recorded in the Contacts table.

The management of contacts, from the Contacts function, ensures that each individual record is unique.  A contact with a particular role can be recorded as one Contact amongst many business partners. Based on the record of one contact, you can create relationships across records, provided that they have a Contact section.

SEEINFOA contact can only be recorded as a person or individual. Only identification information such as the last name, first name, date of birth are common to the contact (relationship) record and to the details entered at the general contact level.
Other information such as the address, email address, landline number and fax number are managed separately between the relationship contact and each one of his/her contacts. At the 'relationship' contact level, the information is considered as being personal; at the general contact level, the information is considered as being professional
. 

SEEREFERTTO For further examples, see the documentation of the Contacts function.

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Fields

The following fields are present on this tab :

Grid Contacts

  • Contact code (field CCNCRM)

Each contact associated with the record is identified by a unique key, which is used to share contacts common to several records.

This code defines the unique key in the contact record. This key can be manually assigned or if it is not entered, it can be defined via the CCN sequence number counter.

By default, this counter is constructed of a sequence number made up of 15 characters. To ensure the correct functioning of the Contact object, it is strongly advised to conserve these standard characteristics.

  • Last name (field CNTLNA)

Indicate the family name of the contact.

Detail

  • Contact code (field KCCNCRM)

Each contact associated with the record is identified by a unique key, which is used to share contacts common to several records.

This code defines the unique key in the contact record. This key can be manually assigned or if it is not entered, it can be defined via the CCN sequence number counter.

By default, this counter is constructed of a sequence number made up of 15 characters. To ensure the correct functioning of the Contact object, it is strongly advised to conserve these standard characteristics.

  • Title (field KCNTTTL)

This field associates a closing sentence with a contact's family name.
This information can be used on documents to be sent to contacts.

  • Last name (field KCNTLNA)

Indicate the family name of the contact.

  • First name (field KCNTFNA)

First name of the contact.

  • Function (field KCNTFNC)

This field specifies the position of the contact to choose from a pre-defined list.
The local menu 233 lists all the possible positions.

  • Department (field KCNTSRV)

This text field indicates the department to which the contact is attached.
No table controls this information.

This field, used for information purposes, makes reference to the codes entered in miscellaneous table 906.

 

  • Date of birth (field KCNTBIR)

Birthday of the contact, only present for information reasons.

 

  • Address (field KCNTADD)

The value of the contact's address code, controlled in the address codes of the supported entity ( Addressestab), is for information purposes only. This code is used to link the contact to one of the addresses of the relevant entity.

  • field KADDNAM

Title associated with the previous code.

  • Email (field KCNTWEB)

This field is used to specify the email address of the contact.

  • Telephone (field KCNTTEL)

This field indicates the phone number. Its entry format depends on the country.
The level of control applied to the entered number format depends on the general parameter CTLTEL - Phone number control (SUP chapter, INT group).

  • Fax (field KCNTFAX)

This field specifies the fax number where the entry format is identical to that of the telephone and is dependent on the country.

  • Mobile phone (field KCNTMOB)

This field indicates the mobile phone number with an entry format that depends on the country.

  • Mailing prohibited (field KCNTFBDMAG)

 

  • Default contact (field KCNTFLG)

When this box is checked, the selected contact becomes the default contact.

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Action icon

Contacts
Copy contacts

 

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Tab BP / company

Presentation

The display of this section is subject to the MUL - Multi-company business partner activity code.
Use this section in a multi-legislation and multi-company context. You can define exceptions by indicating specific information by company/BP at the level of the BP and/or customer. For example, the tax rule, payment condition, default BP discount code, accounting code, etc.

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Fields

The following fields are present on this tab :

Grid

Company for which the BP exception is applied.

This exception can concern:

  • the business partner tax rule and/or
  • the payment conditions, and/or
  • the discounts and charges, and/or
  • the accounting code, and/or
  • the entry of accounting entries on the BP
  • the contractual period for the last open item.

The customer tax rule by default is stored in the Customer record.
In the case of a multi-companies management, the same customer can be subject to a different tax rule according to the company they deal with.
Use this field to enter exceptions and to set the customer tax rule by company.
Only the tax rules in phase with the legislation and the group of the indicated company can be entered.
SEEREFERTTOThe general principles linked to the multi-legislation setup are detailed here.

The supplier tax rule by default is stored in the Supplier record.
In the case of a multi-companies management, the same supplier can be subject to a different tax rule according to the company they deal with.
Use this field to enter exceptions and to set the supplier tax rule by company.
Only the tax rules in phase with the legislation and the group of the indicated company can be entered.

SEEREFERTTOThe general principles linked to the multi-legislation setup are detailed here.

The customer payment conditions are stored in the Customer record.
In the case of a multi-companies management, the same customer can have different payment conditions according to the company they deal with.
Use this field to enter exceptions and to set the customer payment conditions by company.
A control is performed in order to verify the consistency between the legislation/the group for which the payment condition selected is defined, and the legislation and group of the company indicated.
SEEREFERTTO For further information, click here.

The supplier payment conditions are stored in the Supplier record.
In the case of a multi-companies management, the same supplier can have different payment conditions according to the company they deal with.
Use this field to enter exceptions and to set the supplier payment conditions by company.
A control is performed in order to verify the consistency between the legislation/the group for which the payment condition selected is defined, and the legislation and group of the company indicated.
For further information, click here.

The customer discounts and late charges are stored in the Customerrecord.
In the case of a multi-companies management, the same customer can have different early discounts and late charges according to the company with which this customer deals.
Use this field to enter exceptions and to set the customer discounts and charges by company.
Only the early discount/late charge codes in phase with the legislation and the group of the site company can be entered.
SEEREFERTTOThe general principles linked to the multi-legislation setup are detailed here.

The supplier early discounts and late charges are stored in the Supplier record.
In the case of a multi-companies management, the same supplier can have different early discounts and late charges according to the company they deal with.
Use this field to enter exceptions and to set the supplier early discounts and late charges by company.
Only the early discount/late charge codes in phase with the legislation and the group of the site company can be entered.
SEEREFERTTOThe general principles linked to the multi-legislation setup are detailed here.

The customer accounting codes are stored in the Customer record.
The accounting code is a default value used in the setting up of accounting journals. It refers to a table in which a certain number of elements can be found (control accounts, standard accounts or parts of accounts) that can be used to determine the accounting journals that will be posted.
In the case of multi-companies management, the same customer can be associated to different accounting codes according to the company the customer deals with. Use this field to enter exceptions and to set the customer accounting codes by company.

The supplier accounting codes are stored in the Supplier record.
The accounting code is a default value used in the setting up of accounting journals. It refers to a table in which a certain number of elements can be found (control accounts, standard accounts or parts of accounts) that can be used to determine the accounting journals that will be posted. In the case of multi-companies management, the same supplier can be associated to different accounting codes according to the company the supplier deals with. Use this field to enter exceptions and to set the supplier accounting codes by company.

  • Authorized entry (field ACEAUZ)

The entry of commercial documents or accounting entries is authorized for all business partners, by default.

For a multi-company management, you can set this field to No to disable the entry for the business partner on specific companies.

Particular cases: Prospects
By default, a prospect BP cannot be entered in accounting. If an exception should be made for a prospect for a given company, enter this exception by setting the authorization code to Yes.

  • Cash excluded (field CFOEXDCPY)

 

  • Contractual period (field PAYDAY)

This field can be accessed if the MAXPD - Maximum period (companies) activity code is activated.

It is relevant only if the BP is a private sector company, not a public sector organization.
In this case, you can have an agreement with this BP and grant them a longer period for the last payment due date than the period defined in the DMAXPAY - Maximum period (companies) parameter (TC chapter, RSK group).
Enter the contractual period in this field.
This period cannot exceed the period imposed by the current legislation and specified in the DMAXAGR - Maximum contractual period parameter (TC chapter, RSK group).

This field is related to the SWICUSBVR - Swiss ISR usage Sales (LOC chapter, SWI group) parameter.

The payment bank information is used to print the necessary sender’s bank account information on ISR payment forms. Use this bank account as the destination account when paying the invoice.

The ISR payment bank for the invoice is determined by the Payment bank ISR field in one of the following functions. The system pulls the information from the first entry found:

Note: A payment bank entered here can only be defined on the company level, not the site level. Otherwise you receive a blocking message.

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Reports

By default, the following reports are associated with this function :

 BPARTNER : Business partner listing

 GLGRP : GL journal account details

 GLGRPAUX : Auxiliary general ledger

 GLGRPDEV : General ledger/currency

 GLGRPDEVAUX : Auxiliary ledger/currency

 TRSNMOUV : BPs with no postings

 UNALLOCCASH1 : List of prepymts to allocate

This can be changed using a different setup.

Customer

When the business partner is a customer, you can use this action to access the management of data specific to the customer.

When the business partner is a supplier, you can use this action to access the management of data specific to the supplier.

When the business partner is a carrier, you can use this action to access the management of data specific to the carrier.

When the business partner is a sales rep, you can use this action to access the management of data specific to the sales rep.

When the business partner is a prospect, you can use this action to access the management of data specific to the prospect.

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Inquiries / Accounts

Inquiries / Installed base

Inquiries / Base by address

Inquiries / Aggregated installed base

Functions / Recipient Info

Use this function to manage information essential to the management of service suppliers. A service provider is a partner company that accepts to carry out certain work to solve the customer service requests. The service providers must be have certain skills and competences. They must be part of the geographic areas in which they have agreed to intervene on.
This function is also used to enter the financial conditions for the business collaboration.

The corresponding information is entered in 3 sections described below:

  • Skills groupsection
     
    Use this section to enter all the skills groups in which the service supplier has been recognized as competent.
     
  • Intervention areassection
     
    Use this section to define the geographic areas in which the service supplier can intervene. It is based on a mechanism that can only be applied to certain countries. In fact, this functionality is based on a certain type of post code structure.

    For example, if a service provider can intervene throughout the Hauts de Seine Department (France), it is possible to enter:
    Country              Geographical area                Title
    FR                 92                                           Hauts de seine.

    This service provider will then be suggested for any customer whose location falls within a post code starting with 92.
    This method of functioning requires a structure which is slightly hierarchical giving a meaning to each letter/number in the post code.
    For the countries where this functioning cannot be used, each complete post code must then be opened.

    SEEINFOIt is also possible to declare that a service provider has access to All areas. This check box indicates that the service provider has no restriction on the intervention location.
     
  • Financial info section
     
    Use this section to save the normal intervention conditions negotiated between two parties. The valuation of an intervention is carried out on the basis of an hourly rate. This amount is then increased by any travel expenses.

    Several expense invoicing formulas are proposed as standards:
      • Charges included 
        This formula means that whatever the amount of the committed charge, no additional invoicing related to the hourly rate will be applied by the service provider.
         
      • Fixed amount 
        This formula signifies that irrespective of the committed charge amount, an identical sum will be systematically applied to each intervention invoicing. The Expense valuation field is used in this case to enter the fee amount applied to each invoice.
         
      • Actual mileage 
        This formula means that all the charges will be invoiced on the basis of receipts. The invoiced amount related to the charge will be systematically equivalent to the sum actually expended.
        As far as any visits carried out with vehicles, these will be re-invoiced on the basis of the number of miles undertaken. The Expense valuation field is used in this case to enter the amount applied for each mile/kilometer traveled.
         
      • Actual time spent
        This formula means that all the charges will be invoiced on the basis of receipts. The invoiced amount related to the charge will be systematically equivalent to the sum actually expended.
        As far as any visits carried out using vehicles are concerned, these will be re-invoiced on the number of hours for the trip. The Expense valuation field is used in this case to enter the amount applied for each hour elapsed and started.

The payment conditions for the intervention and any expenses can also be saved.

Functions / Order-Giver Info

This function behaves in a specific way. The order giver management presents a rarely used characteristic. It is possible to plan in advance the nature of the information that it will be necessary to manage in order to maintain a relation with an order-giver. This information can for example correspond to one of the notions given below or to something completely different.

  • The frequency of the customer request invoicing.
  • The hourly rate for the invoicing.
  • The quality points to be respected.

etc.

Thus, from its initial opening, this window contains a certain number of unusable fields.

The window contains:

  • Five alphanumeric fields.
  • Five date type fields.
  • Five numeric fields. (Integers)
  • Five decimal fields.

To be able to use one of these fields, you must first define its characteristics by clicking on Function/Screen definition in the actions panel.
The window goes to Configuration mode. All the fields can then be accessed so you can define their functional characteristics. The setup procedure is a little different as a function of the field type.

Alphanumeric type fields:

It is possible to define three characteristics for this type of field.

  • The field title 
    You can enter the field title directly in the field itself. 
     
  • The section title 
    From any alphanumerical field, you can define the title of the related section.
    You use the Section title contextual menu to open the window to enter the title. Remember to tab on the field after entering the title, otherwise the title will not be saved.
     
  • Several labels for the list
    An alphanumeric field is often accompanied by a list of possible choices. Use the Add a label to the list contextual menu to open a new window to enter a new label associated with the current field. This window presents the list of all the labels already associated with this field. Enter a label and tab to expand the list.
    You can only add one label at a time. You must reopen the window and enter each new label.

Other types of fields:

All the fields that are not of the alphanumeric type obey the same setup procedure. Only two characteristics can be defined for these fields.

  • The field title 
    You cannot enter titles directly into these fields. You must use the Field title contextual menu. A new window is opened to enter the field title.
    Remember to tab on the field after entering the title, otherwise the title will not be saved.
     
  • The section title 
    From any field in the section, you can define the title of the related section. Use the Section title contextual menu to open the entry window title.
    Remember to tab on the field after entering the title, otherwise the title will not be saved.

These setup operations can be carried out on unused fields and also on fields that have become obsolete.
In this latter case, before any modification of a field the following message is displayed:

This field is already used as ????. Do you want to delete its contents?

In fact, the information has been stored throughout the usage duration of this field. You are thus warned before any semantic modification of a field that leads to the deletion of all the information previously saved in this field. It is then necessary to be sure that the information to be deleted is of no further interest.

When the window setup is complete, you must click on the Functions/Save the configuration menu.

SEEINFOThe setup applies to all the order-giver's records. The screen is identical for all order-givers. It is not possible to use a different window structure for different order-givers.

The window is then automatically closed and the following message displayed: The window must be reopened to benefit from the information.
In fact, you must open once more the same window in order to be able to manage the order giver information as a simple user.

On alphanumerical fields, click Selection from the Actions icon in order to display the list of labels linked to fields that have been defined in configuration mode.

SEEINFOIf numeric information is related to the financial amounts, these amounts must be expressed in the Business partner currency. This currency is displayed for information purposes in the window header.

Functions / Market sectors

Functions / Archived

This function opens a new window that displays together the Before-sales and After-sales activity of the current Business partner.

The actions carried out are sorted from the most recent to the oldest.
The actions to be carried out are sorted from the oldest to the most recent.

All the following record types are grouped within this history:

  • Tasks
  • Calls
  • Appointment
  • Projects
  • Mass-mailing
  • Service requests
  • After-sales interventions

On each table line, click Detail from the Actions panel to access the complete record of each action displayed in the history.

Plan/Actions/Appointment

Use this function to directly access the appointments object.
Accessing this function, you can view only the performed appointments and the ones remaining to be performed for the current BP from the selection panel.

If you click New, the appointment will be pre-entered with the BP code.

Plan / Actions / Call

Use this function to directly access the calls object.
Accessing this function, you can view only the performed calls and the ones remaining to be performed for the current BP from the selection panel.

If you click New, the call will be pre-entered with the BP code.

Plan / Actions / Task

This function is used to directly access the tasks object.
Accessing this function, you can view only the performed tasks and the ones remaining to be performed for the current BP from the selection panel.

If you click New, the task will be pre-entered with the BP code.

Save / Actions / Appointment

This function is used to directly access the appointments object.
Accessing this function, you can view only the performed appointments and the ones remaining to be performed for the current BP from the selection panel.

If you click New, the appointment will be pre-entered with the BP code.

Save / Actions / Call

This function is used to directly access the calls object.
Accessing this function, you can view only the performed calls and the ones remaining to be performed for the current BP from the selection panel.

If you click New, the call will be pre-entered with the BP code.

Save / Actions / Task

This function is used to directly access the tasks object.
Accessing this function, you can view only the performed tasks and the ones remaining to be performed for the current BP from the selection panel.

If you click New, the task will be pre-entered with the BP code.

Save / Actions / Project

This function is used to directly access the projects object.
Accessing this function, you can view only completed projects for the current BP from the selection panel.

If you click New, the project will be pre-entered with the BP code.

Save / Actions / Service Request

Error messages

In addition to the generic error messages, the following messages can appear during the entry :

At least one address must exist

This message is displayed in creation or modification of a business partner, upon of validation, if no address has been assigned to the business partner.

An address must be defined as default

This message is displayed in creation or modification of a business partner, upon validation, if no address has been assigned as the default address.

Country: ...non-existent record

This message is displayed when the country code entered does not exist in the Countries table. Use the Actions icon to access the Countriestable and create the country record.

Code already exists on line NNN

Several events can trigger this message:

  • The Bank account no. already exists in one of the lines in the grid. You must enter another number.
  • The address code already exists in one of the lines in the grid. You must enter another code.
  • The name of the contact already exists in one of the lines in the grid. You must enter another name.
Currency: non-existent record

This message is displayed when the currency code entered does not exist in the Currencies table. Use the Actions icon to access the Currencies table and create the currency code.

Non-existent address code

This message is displayed when the address code entered in the bank details or for the contact does not exist at the level of the selected entity. You must define this code beforehand in the Address section.

Post code does not exist

This message is displayed when the post code entered does not exist in the Post codes table. This error is not blocking and it is possible to continue with the entry. To prevent this message from displaying again, you must create the post code in the Post codes table.

Town does not exist

This message is displayed when the town/city name entered does not exist in the system. This error is not blocking and it is possible to continue with the entry.

This address code is used in a Bank ID

This message is displayed when the address code that you have attempted to delete is used at the level of one or more bank account numbers. In order to delete an address code, you must first remove it at the bank account number level.

This address code is used in a contact

This message is displayed when the address code that you have attempted to delete is used at the level of one or more contacts. In order to delete an address code, you must first remove it at the Contact level.

Tables used

SEEREFERTTO Refer to documentation Implementation