Sales > Returns > Loan returns 

Use this function to record loan returns following a delivery of type loan. Generally, a loan is to be returned on a given date. If the customer keeps the goods and an invoice could be needed.

Once the return is completed, the stocks are transferred if necessary and you can print a return note.

A loan return is always created from a loan delivery by picking a delivery line. You cannot carry out a direct loan return.

Prerequisite

SEEREFERTTO Refer to documentation Implementation

Screen management

The loan return entry is made in a single screen. The presentation of the entry screen depends on the setup of the selected transaction.

If a single transaction has been set up, no choice is suggested when entering the function; in the opposite case, a window will open to display the list of transactions likely to be used (the choice can also be restricted by access code).

Header

Fields

The following fields are present on this tab :

The site in which the return is carried out. It is:

  • Initialized by default with the normal storage site for the user.
  • Used to filter the shipments to be returned (the filter is carried out on the shipment site for the delivery).
  • no longer modifiable from the moment there are return detail lines. The site must be defined with the 'Warehouse' flag set to the value "YES".

Only one return type of the "Loan" category can be entered.  Besides, the legislation and company group for which it is defined must be consistent with those of the receipt site.
SEEREFERTTOFor further information, click here.

The return type is used to determine, amongst other things, the sequence number counter at use.

  • field WSRHCAT

The category cannot be modified; it is determined by the chosen Invoice type.

  • Return no. (field SRHNUM)

Return number that allows the return to be identified in a unique way.
This number is generated automatically or entered whenever a return is created based on the setup of the possible counter(s) associated with the chosen Return type.
If the assignment of the return sequence number has been defined as automatic, this field cannot be accessed and the code is assigned upon return creation.
Conversely, if the counter is defined with manual allocation, it is possible to enter the number manually. If it is not entered by the user, the system will automatically assign a return number according to the sequence number.

SEEINFONotes:

  • If they are not specified in the delivery type, the sequence number counters taken into account will be the ones indicated in the Sequence number assignment function.
  • When the receipt belongs to the Portuguese legislation and the DKS - Digital signature activity code is set to ‘Yes’, with a new return number assigned upon validation of the returnThe former number is no longer displayed but it is still recorded in a specific field ((TMPSRHNUM) in the returns table.
  • Return date (field RTNDAT)

By default the return date is initialized to the current date.
It corresponds to the actual date of the product return (or material return in case of sub-contracting) to the company. It is used as a receipt to stock date for the returned product (or material) if the stocks are updated.

  • Signed (field SRHCFMFLG)

 

Code of the customer requesting the order, the direct delivery or the direct invoice. This code:

  • must be managed in the customer table,
  • must be of normal, miscellaneous or inter-company type,
  • can be modified as long as no line has been entered on the document.

This field indicates the code of the address to ship to.
You can view the detailed address information by clicking Address from the Actions icon.

  • On creation, this field is no longer accessible when a delivery line is created.
  • Once the delivery has been created, you can no longer modify this field but you can still display the detailed address information.
    You can modify the address after clicking Address/Delivery from the Actions panel.

Close

 

Entry screen

Presentation

Among the fields to enter and specific features, you will find:

Return

Return no.

The return number is automatically assigned on its creation, but the field can be manually entered if the sequence number counter assignment setup allows the manual entry of a number.

Receipt site

This is the site to which the goods are returned. A product on loan can only be returned to the site of the company that made the shipment. A control is carried out on the site chosen to check that it is a site of type warehouse. Once a shipment site has been selected, it is no longer possible to modify this information.

Based on this information, you can:

Select a site among the list of authorized sites that have a warehouse role.

Ship-to customer

A return is related to a loan delivery carried out to a given customer and a delivery address for this customer. It is this customer code and address that it is necessary to enter in the return header. A customer can only be selected if it is active.

Based on this information, you can:

Select a customer business partner.

Jump to the customer record if your user authorizations allow it.

Select a delivery address

Access by tunnel to a delivery address if the user authorizations allow it.

Return date

This date is initialized to the current date. It corresponds to the actual date of the product return to the company. It will be used as a receipt to stock date for the returned product if the stocks are updated.

Transaction group

This is statistical information that will be recorded in the stock journal at the moment of saving the return to stock. This transaction group comes from the miscellaneous table number 9. This information can be initialized by the value given in the corresponding transaction setup.

Dock location

Defined here is the dock type location to be used by default for the receipts to stock to be carried out. A selection window is used to select the dock type locations defined in the receipt site.

Selections

Products

The product reference entered at this level is used to filter the delivery lines of the type loan to be returned in the left list.

Return detail

The lines are automatically initialized from the selection of one or more deliveries, or to certain delivery lines that have initialized the return. This selection is made via the Select deliveries in the left list. The line is initialized for the totality of the delivery minus the returns already carried out for this delivery.

Product

The product code cannot be entered, it is initialized by the selected delivery line.

Translated description

It is the product description translated into the customer language entered in the original delivery.

Product description

This is the product description entered in the original delivery.

SAL

This is the unit in which the return is expressed. This information is not available for modification. It is always equal to the sales unit entered in the original delivery.

Loan quantity

The Loan quantity field, expressed in the return unit, is initialized by the maximum quantity that can be returned (quantity loaned to the original delivery minus the quantity already returned). This quantity cannot be modified.

Return quantity

This field, expressed in the return unit is used to enter the effective returned quantity in the selected delivery. By default, this quantity is equal to the quantity remaining to be returned. It can still be modified.

A control is carried out with respect to the quantity on loan:
You cannot return a quantity greater that the quantity still on loan at the customer's.
In addition, you cannot carry out a return with a null quantity.

SAL-STK coefficient

The coefficient between the return unit and the stock unit is not accessible in the context of a loan return. This information will always be displayed irrespective of the transaction used.

STK

This is the stock unit for the product. This information is not accessible. It will always be displayed irrespective of the transaction used.

Expected return date

This is the loan return date identified in the selected delivery. This information is not available for modification.

Stock update

This information is, by default, always initialized to the value Yes.
When this field is set to Yes and if the transaction allows it, you can enter the information required for the stock movement on the return line. Otherwise, you cannot enter a stock receipt for these returned goods because the goods are damaged and you do not want to record a stock receipt; or because you are entering a provisional return and the stock receipt will only be recorded once the goods are actually received.

Depending on the product configuration, some stock characteristics need to be specified. These characteristics are the following:

The Status. This is the quality status of the product.

The location type and the location if the product is managed by locations.

The internal lot.

The number of Sub-lots and the Sub-lot number. The final sub-lot is calculated if several sub-lots are specified and if they are consecutive (this information cannot be modified).

The supplier lot.

The serial number if the product is subject to a serial number. The final serial number if several serial numbers are returned and if they are consecutive (this information cannot be modified).

The transaction description. It is a description that will be entered in the stock journal.

At the end of the return line, a window for the entry of the stock detail may open automatically if all the stock information has not been entered or initialized. This information must then be entered in this detail screen.

In addition to the stock characteristics specific to the product, a certain number of rules affect stock receipts. For a loan return these rules can be described in a general manner, see the Stock management rules, for the Loan return field. These rules can also be refined by the Product categories or by the product categories defined for the sites. If necessary, a stock receipt rule on the loan return can also be defined by Product category for a movement type (see the definition of the movement code in the Loan returns transactions setup).

In the case of a loan return, since the referencing of the delivery is mandatory, most of the information will automatically be initialized from the information in the stock line of the original document, other information must be manually entered or will be initialized as a function of the setup associated to the receipt movement of the loan return type.

The status: It will be initialized with the status of the delivery if the status is authorized by the management rule assigned to the movement type Loan return (see the authorized Statuses and Sub-statuses). If the delivery status is not authorized for the management rule defined in the return, then the default status for the management rule will be used.

The status is not mandatory in the return line, but if it is not entered, the stock detail window will open automatically at the end of the line so that a status can be specified. In some cases, the user may intentionally choose not to enter the status in the document line, because the goods returned are of a different quality and a split is necessary. It will then be necessary to enter this split of the statuses in the stock detail window. If a $ symbol appears in this field at the end of the entry of this field in the document line, it means that different statuses have been assigned and that a sub-detail on the stock lines exists.

Depending on the management rule used for the Loan return movement type, there is the possibility, by setting it up, to generate an analysis request during the receipt to stock of the goods if the status of the goods has the status to be checked(Q*).

The location type and the location: if the product is managed by location, a location can be initialized by default based on the management rule assigned to the Delivery return movement type and based on the locations set up in the Product/site record. The semantic identifying a location category is used to associate in the Product/site record a location type and a potential location. The location type and the location defined in the Product-site record can refer to a group of location types and/or locations if the wild cards (?,*) are used in their definition (see the Location types and Product-site documentations). In the case of some location types, the assignment will also depend on their availability or their capacity (replenishment management). This information can potentially be modified if necessary.

If the return transaction allows it, a dock type location can be entered in the return header. If this is the case, it will be this location that will be systematically suggested by default. The locations of the type dock are not suggested in the selection if the return transaction does not specify receipts to dock.

In some cases, the user may intentionally choose not to enter the location type and/or location because the goods to be returned will be distributed across different storage locations. The user will then enter the distribution in the Stock detail window. If a $ symbol appears in these fields at the end of entry, it means that different location types and/or locations have been assigned and that a sub-detail exists for the stock lines.

From the Location type field, click the Actions icon to:

Select a location type.

Jump to the location types table if your user's authorizations allow it.

From the Location field, click the Actions icon to:

Select a location.

Access by tunnel the location table if the user's authorizations allow it.

Tunnel to the Location occupation inquiry if the user's authorizations allow it.

Access by tunnel the Dedicated locations inquiry for the product being entered if the user's authorizations allow it.

The internal lot: This information will not be accessible in the return line. If the return involves a delivery that only lists a single lot number, the latter will be displayed on the line. If the original document references several lot numbers, this will be indicated by the presence of the $ symbol in the lot field. If the delivery is multi-lots and the return only concerns part of the delivery, the choice of the lot will be made via the stock detail screen (by deleting the lines that are not required). Same remarks as those concerning the management of sub-lot numbers.

The supplier lot: This information is not accessible in this context and this is irrespective of the management rule associated with the product category. The suggested lot is the lot coming from the original delivery.

The serial number: This information in not accessible in this context on the return line. If the serial numbers of the delivery line are consecutive they are displayed on the return line. Otherwise, the $ sign will be displayed in the two fields to indicate that the numbers returned are not consecutive. If the original document contains several serial numbers and the return only concerns some of these numbers, it will be necessary to access the stock detail window to choose the required numbers. Only the serial number from the original delivery line can be chosen. The serial number selection window will only submit the serial numbers from the original document line.

Note on the entry operation for a return creation:

When creating a return line by selecting a delivery line and that several stock detail lines are generated, the stock information can only be modified through the Stock Detail window. Only the following information remains accessible: Quantity and the Description of the movement.

When a single stock detail line exists, only the information concerning the Status, Location type, Location and Movement description will be modifiable.

If the quantity is modified on the return line and several lines exist in the stock detail, then the detail window will open automatically to allow the choice of the line(s) impacted by this modification.

If the quantity on the return line is increased and only one stock detail line exists, then the detail window will automatically open to specify that the additional quantity concerns the same detail line or another detail line.

If the quantity is decreased in the return line and only one detail line exists, the stock window will not open.

Note concerning the management of the coefficients and the return units:

When the return has a delivery at its origin, the units used to carry out the stock movement will be those of the delivery. Thus if a delivery had as sales unit a Carton, but the associated stock movement in made by individual unit, the unit used by default to carry out the receipt to stock will be the unit.

It is not possible to modify the conversion coefficient between the return unit and the stock unit. If in the stock detail window other units are used or if lines with different coefficient are entered, the return line unit will be replaced by the stock unit to ensure a conversion with the units used to carry out the stock entry.

Transaction description

This is a free text that will be written in the stock journal for each return line movement. This information can also be modified in the stock detail window.

Delivery no.

This is the delivery number at the origin of the return. There is the possibility to access by tunnel to the original delivery if the user authorizations allow it.

Close

 

Fields

The following fields are present on this tab :

Stock

  • Warehouse (field WRHE)

The presence of this box is subject to the activity code WRH.
Movement warehouse, suggested by default for all the document lines.
It must be entered if it is defined as mandatory at the level of the entry transaction.
It is loaded in priority with the warehouse defined for the user. If it fails to be set up at user lever, it is initialized with the warehouse defined, by default, at site level for this type of movement.

  • Dock location (field SRGLOCDEF)

In the case where the receipt transaction authorizes a dock receipt (parameter active in the transaction setup), a dock location field appears in the receipt note header. This makes it possible to enter a location of the 'dock' type which will then be transferred by default as the return location for all receipt note lines. The specified dock location must be associated with the warehouse, when the latter is specified.

SEEINFOA dock location corresponds to a location of the type "pending storage". This authorizes the entry of stocks whose characteristics of lot, sub-lot, and serial number are not necessarily immediately identified. This type of receipt is used to rapidly book the goods and to then later to more precisely identify them and put them away. This put-away process is performed in the functionPut-away plan.

Block number 2

  • Intersites (field BETFCY)

This non modifiable information specifies whether the return is of type inter-site.
When the return concerns an inter-site customer (site of the same company), the latter cannot be subject to a credit memo.

  • Intercompany (field BETCPY)

This non modifiable informations specifies whether the return is of type inter-company.
When the return concerns an inter-company customer (site of a different company), an invoice credit memo may be created.

Grid

This field indicates the product reference code. It is generated by a sequence number counter (set up in function Sequence number counters) in the case when the product category has a sequence number counter code.

The reference cannot be modified. It is automaticaly assigned and displayed at product creation end.

  • Description (field ITMDES)

Main description of the product coming from the product record and that can be modified during entry.
In the case of a call for tenders, if the product does not exist in the product table, the description must be entered directly.

  • Standard description (field ITMDES1)

 

The unit in which this product is sold. The sales price is attributed to this unit.

This sales unit is also displayed by default in the Sales and Customer sections.

The sales units are accessible depending on the type of category assigned.

  • Actual loan qty. (field DLVQTY)

From the quantity field, the contextual button enables the user to inquire the stock by site.
It is mandatory that the shipped quantity is entered. A warning message is displayed if the quantity entered is less than the minimum quantity defined in the product record. A warning message may also appear if the quantity entered is greater than the maximum quantity entered in the product record. These messages can be blocking according to the value of the SDACLOK - Price, margin, qty non blocking control (VEN chapter, AUZ group) user parameter.

When the shipped quantity is entered a price list search process is automatically carried out. The purpose of this search is to recover:

  • the gross price as well as the associated reason,
  • the charges and discounts in percentages or in amounts to be applied to the line level as well as the associated reasons,
  • any free product(s).

The price list search process can be triggered in different ways depending on the product type entered.

In effect, if the entered product is of the type 'Normal', the search process is automatically triggered.

When the entered product is of the type 'Kit parent product' or 'BOM parent product, an initial price list search is triggered for the parent product ('Normal' type), then before triggering the price list search for the components, a read of the BOM file is carried out in order to identify whether different BOM codes of the 'commercial' type exist, in which case they are displayed in a window. If the product has only a single BOM code, it will be taken into account automatically.

After choosing the BOM code, different cases can occur according to the construction of the product BOM:

  • Each component of the 'Normal' type is selected automatically.
     
    SEEINFO It is automatically replaced by the substitute product if the latter has been entered in the Product record and if the document date is superior or equal to the substitution date.
    For the other types of components entered below, when a substitute product is used, the original product description is displayed at the level of the components selection window.
     
  • For each component of the 'Normal' (with formula) type, a window opens automatically displaying the set of products coming from the selection formula. If a 'Normal' component has also be recorded in the same sequence, this component is also displayed in the list. By default, it is automatically selected but it is still possible to de-select it.. Its quantity cannot be modified.
    It is possible to select one or several components from the selection. The buttons [Include all] and [Exclude all] are available for this purpose. As soon as no component is selected, the [Criteria] button becomes available so as to narrow the selection down when the number of table lines is too important (the number of lines depends on the number of lines remaining to be inserted in the document).
  • For each component of the type 'Variant', a window opens presenting the set of variants listed at the BOM level or coming from a selection. The user must choose one.
  • For each component of the type 'Option', the option is suggested and the user must accept it or refuse it. When several options are possible for a same BOM level, a window opens for the user to select one or more options or to refuse all of them.
  • For each component of the type 'Multiple Option', a window opens presenting the set of components listed at the BOM level or coming from a selection formula. You can select several ones or refuse all. The buttons [Include all] and [Exclude all] are available for this purpose. As soon as no component is selected, the [Criteria] button becomes available so as to narrow the selection down when the number of table lines is too important.

The lines corresponding to the different BOM components are then generated:

    • If the product is of the type 'Kit parent product', all the component lines are automatically generated. These lines become completely dependent on the parent component. They appear on the screen but are not accessible. The component quantity is automatically calculated from that of the parent product. If the parent product quantity is modified, the quantities of all the components are automatically recalculated. If the parent product is deleted, all the components are automatically deleted.
    • If the product is of the 'BOM parent product' type, all the component lines are proposed and they are modifiable (except the sales unit). They are independent with respect to the parent product. If the parent product is modified or deleted, a question is posed over whether or not to transfer the modification or deletion to the components.

In both cases, a price list search for the component type is then automatically triggered and for each delivery line generated, a value is assigned to the type of line:

    • 'Kit option' or 'BOM option' for a component of type 'Option',
    • 'Kit Variant' or 'BOM Variant' for a 'Variant' type component,
    • 'Kit component' or 'BOM component' for a component of 'Normal' type.

Certain price list controls are carried out on exiting this price list process:

  • if the price is defined tax included, the tax-ex price is calculated.
  • control on the calculated net price: if the calculated net price is less than the threshold price stored in the product a warning message is displayed.
  • control on the profit margin: if the percentage margin is less than the minimum margin percentage stored in the product record, a warning message appears.

These different messages can be blocking according to the value given to the SDACLOK - Price, margin, qty non blocking control user parameter.

If the shipment comes from an order and an allocated quantity remains and a shortage on the order, the fact of increasing the shipped quantity will consume the allocations then the shortages still present in the order.

When the delivery line is created and the shipped quantity is then modified, the 'stock' detail window then automatically opens at the line end to give the user the choice of stock lines to be modified. The stock detail window does not open in only one case. If the delivery line is only associated with one stock line and the shipped quantity is decremented, the system automatically reduces the recorded quantity on the stock line, no intervention from the user required.

  • Returned qty. (field QTY)

This field contains the quantity ordered by the customer and expressed in sales unit. It is initialized by default with the quantity left to return and remains modifiable. A quantity comprised between 0 and the quantity that left to return may be entered.

  • SAL-STK conv. (field SAUSTUCOE)

Conversion factor used to calculate the quantity in stock units from a quantity entered in sales units: Quantity in STK = Qty in SAL * conversion factor.

This conversion factor can be accessed if the Sales unit field (SAU) has been entered, and has a value different from the stock unit. It can be initialized using the conversion factor table if the combination exists.

This field indicates the product management unit in which are expressed:

  • The stock
  • The standard price
  • The BOM link quantity, etc.

This information is always displayed, regardless of the transaction used. It cannot be modified.

  • Planned return date (field DEXTRTNDAT)

This is the loan return date identified in the selected delivery. This information cannot be modified.

 

  • Update stock (field RTNSTOUPD)

This information is, by default, initialized to 'Yes' (except if the user parameter RETININULL - Non init. returned quantities is set to 'Yes' in which case the indicator is positioned to 'Yes' provided that the user has entered the returned quantity).
When this zone is set to 'Yes', provided the transaction permits it, it is possible to enter the information required for the stock movement in the return line. Otherwise, no stock receipt is entered for the returned goods because they are damaged and so no stock receipt is requested, or because the entered return is an expected return and thus the stock receipt is to be performed on receiving the goods.

According to the product configuration, some stock characteristics should be mentioned. These characteristics are:

  • The "status". This is the product quality status.
  • The "location type" and "location" if the product is managed on locations.
  • The "internal lot".
  • The number of "sub-lots" and the "sub-lot" number. The end "sub-lot" is calculated if several sub-lots are entered and if they are in a row (this information cannot be modified).
  • The "supplier lot".
  • The "serial number" if the product runs in series. The "end serial number" if several serial numbers are returned and are in a row (this information cannot be modified).
  • The "movement description". This description is specified in the stock journal.

At return line end, a window for the Stock detail entry may open automatically if part of this information has not been entered or initialized. They should then be entered in this detail screen.

Besides the stock characteristics of the product, some rules control the stock receipts. For a loan return these rules can be described in a general fashion, see Stock management rules, in the section 'Loan return'. These rules can also be refined by Product category or by product category narrowed down by site. A stock receipt rule for a loan can also be defined by 'Product category' for a particular movement typology (see definition of the movement code in the setup of transactions related to Loan returns).

In the case of a loan return, since registering the delivery is mandatory, almost all the information is initialized automatically based on the stock information of the original document line. Some information must be entered manually or can be initialized according to the setup linked to this 'loan return' receipt movement.

  • The Status: it is initialized based on the delivery status if it is authorized by the management rule assigned to the 'Loan return' movement type (see 'Status', and 'Authorized sub-status'). If the delivery status is not authorized for the management rule defined in the return, then the default status of the management rule is used.

The status is not mandatory in the return line but if it is not entered, the 'stock' detail window automatically opens at the line end so the status can be specified. In some cases, it is possible not to enter this status intentionally on the document line as the quality of the goods to be returned is different and because a split is required. This split will then be entered in the 'Stock' detail window. If the sign '$' is displayed in this zone at the end of the document line entry, it is because different status have been assigned and that a sub-detail exists for stock lines.

According to the management rule used for 'Loan return' movement typology, it is possible to set up the generation of an analysis request upon receiving the goods in stock if the status of goods is set to status to be controlled (Q * ).

  • The location type and the location: if the product is managed on locations a default location can be initialized with respect to the management rule assigned to the 'Loan Return' movement type and to the locations set up in the 'Product/Site' record. The semantics identifying a location category make it possible to associate to this category a type of location and a potential location in the 'Product/site' record. The location type and the location defined in the 'Product/Site' can refer to a group of location types and/or locations if wildcards ( ?,*) are used in their definition (See Location Types and Product/Site). For some location typologies, their assignment will depend on their availability and on their capacity (capacity management). This information can be modified is necessary.

If the return transaction allows it, a location of the "dock" type can be entered in the return header. If this is the case, this location is systematically suggested by default. Dock-type locations are not suggested upon selection if dock receipts are not specified in the return transaction.

In some cases, it is possible not to enter a location and/or location type intentionally as the goods to be returned are distributed on different storage locations. This distribution is thus entered in the stock detail window. On terminating the entry, if the sign '$' is displayed in these zones, it is because different location types and/or locations have been assigned and that a sub-detail exists for stock lines.

From the 'Location Type' field, the contextual button can be used to:

  • Select a location type.
  • Tunnel access the table of location types, granted the user has authorization.

From the 'Location' field, the contextual button can be used to:

  • Select a location.
  • Tunnel access the table of locations, granted the user has authorization.
  • Tunnel access the inquiry of 'Occupied locations', granted the user has authorization.
  • Tunnel access the inquiry of 'Dedicated locations' for the product being entered, granted the user has authorization.
  • The Internal lot: this information cannot be accessed on the return line. If the return is related to a delivery which only registers one lot number then this number is displayed on the line. If the original document, registers several lot numbers, the $ sign is displayed in the lot zone. If the delivery is a multi-lot delivery and the return only applies to part of the delivery, then the choice of sub-lot is carried out using the stock detail screen (by deleting unecessary lines). Same goes for the management of sub-lot numbers.
  • The lot supplier: this information cannot be accessed in this context regardless of the management rule associated with the product category. The suggested lot is the taken from the original delivery.
  • The Serial number: this information cannot be accessed on the return line in this context. If the serial numbers of the delivery line are in a row, then they are displayed on the return line. Otherwise, the $ sign is displayed in both fields so as to indicate the returned number are not ordered. If the original document contains several serial numbers and the return only applies to part of these numbers, then it is necessary to enter the stock detail window in order to choose the appropriate numbers. Only the serial numbers of the original delivery line can be selected. The selection window of serial numbers only suggests the serial numbers of the original document line.

Note regarding the entry kinematics upon creating a return:

When creating a return line by selecting a delivery line and several stock detail line are generated, the stock information can only be modified using the window Stock Detail. Only the following can still be accessed: 'Quantity' and 'Description' of the movement.

When only one stock detail line exists, the information related to the 'Status', 'Location type', 'Location' and 'Movement description' can be modified.

If the quantity is modified on the return line and several stock detail lines exist, then the detail window opens automatically so as to choose which line(s) is impacted by this modification.

If the quantity is increased on the return line and only one stock detail line exists, then the detail window opens automatically so as to specify whether the additional quantity applies to the same detail line or to another detail line.

If the quantity is decreased on the return line and only one detail line exists, then the stock window does not open.

Note related to the management of coefficients and return units:

When the return originates from the delivery, the units used to perform the stock movement are the ones of the delivery. This way, if a shipment has a box for sales unit, but the associated stock is calculated by the unit, then the unit used by default to carry out the receipt is the stock unit.

It is not possible to modify the conversion factor between the return unit and the stock unit. In the stock detail window, if other units are used or if lines with different coefficients are entered, then the unit of the return line is replaced by the stock unit so as to ensure that the conversion is performed with the units used upon stock receipt.

  • Warehouse (field WRH)

The presence of this field is subject to the activity code WRH.
It is loaded with the warehouse displayed in the document header.

  • It can still be changed if this field is set up so as to be entered at entry transaction level.
    When it is entered, the warehouse is automatically loaded on the stock detail lines and cannot be modified.
  • It cannot be modified when the entry transaction is set up as single-warehouse managed. The header warehouse is then mandatory and the warehouse cannot be entered either on the document lines or on the stock detail lines.

    To manage multiple warehouses and enter the same slip line on various warehouses, you must enable the entry of the warehouse-line at the entry transaction level. To split a line onto several warehouses, click, the Actions icon and select Enter detailed quantities.
    When a receipt line is distributed on various warehouses, this field is loaded on the slip line with character '$'.

SEEINFO The warehouse entered on the line has priority over the warehouse entered in the header.

This field is subject to the LPN - License plate no. management activity code.

Select the container you want to use.

Help common to stock entry functions (Miscellaneous receipts, Receipts, Customer returns, etc.) and the Invoices function (in this case, the field is only displayed and editable for a credit memo or a direct invoice).
This field is subject to the LPN - License plate no. management activity code.

The management of this field depends on the 'Mandatory' or 'Optional' nature of the license plate number, which is defined for the Product category on the Receipt flow section.

In both cases, you can select the license plate number to be used. The selection list displays the active license plate numbers (both 'Free' or 'In stock') associated with the entered container. If no container is specified, the selection list displays all active license plate numbers attached to the site and available in stock. These containers are the ones you created previously, either by unit via the License plate number function or by batch via the License plate number creation function. You can also directly access the License plate numbers function in order to create a number and then switch back to entry mode on the document.
If you want to enter multiple license plate numbers on the same document line, leave this field blank and click Enter detailed quantities entry from the Actions icon available on the document line.
When you enter a license plate number, there is no restriction on the line quantity, as compared to the capacity of the container used.

  • When the license plate number is 'Mandatory', you can leave this field blank and create the relevant license plate number(s) 'on the fly'. The number of containers is determined automatically based on:
    - The container capacity; This capacity is defined on the Product-site record, Management section, based on the packaging and/or stock unit of the product.
    - The line quantity; When multiple containers are required, the number of containers is displayed on the Enter detailed quantities window. This window opens automatically if stock information is missing from the line entry. Otherwise, click the Actions icon from the document line to open it.
    After the creation process, the '$' symbol is displayed in the License plate number field of the document line if the line has been distributed over different license plate numbers. To view the list of license plate numbers used, click the Actions icon on the document line and open the Receipt modifications window.
    You can only create numbers 'on the fly' when the following conditions are met:
- The License plate number is set to 'Mandatory' for the Product category.
- The entered container and unit must be defined in the containers setup table at the Product-site level.
- The container capacity must be defined in the same unit as the document line.
Once the numbers have successfully been created 'on the fly', the License plate number label printing window is automatically displayed if printing is authorized by the entry transaction.
  • When the license plate number is 'Optional', no 'on the fly' creation is performed. If you want to use one or several containers, you need to manually enter their license plate number on the document line, or in detailed line entry mode. You may also use the License plate number assignment function afterwards.

Inter-site / inter-company specificities: for an inter-site or inter-company receipt, the license plate number does not correspond to the one specified on the sales delivery, since the LPN is single-site.

  • Status (field STA)

The stock status is used to define if a product is:

  • A: Accepted
  • Q: Pending Quality Control
  • R: Rejected

A sub-status of two alphanumerical characters is used to further define the status.


Example:

  • RD: Rejected products to be destroyed
  • SR: Supplier return

The statuses and sub-statuses authorized in a stock transaction can depend on various factors:

  • The ‘subject to control’ code of the product
  • The ‘subject to control’ code of the received order
  • A list of values which can be set up. This list is associated with the stock transaction.

The stock totals for a product are updated according to the status entered in the transactions:

  • For physical stock: total of stock with status ‘A’
  • For stock under quality control: total of stock with status ‘Q’
  • For rejected stock: total of stock with status ‘R’
  • Loc. type (field LOCTYP)

The location types are used to codify the warehouse locations according to their storage characteristics: size, authorized statuses, technical constraints etc.
They are associated with the products by site, and are used in this way to geographically group the products with similar characteristics.
According to the stock transaction parameterization, the location type for the product is proposed by default and can be modified in the transaction entries.

  • Location (field LOC)

If the product is managed by license plate number, the location associated to the LPN is displayed. It is not editable.
If the product is managed by location and no container is entered, a default location can be initialized based on the management rule assigned to the ‘Delivery return’ movement type and on the locations set up in the 'Product/warehouses' record if the warehouses are managed. If it is not the case, the product is based on the locations set up in the ‘Product/site’ record.
The semantic identifying a location category is used to associate in the 'Product/site' record (or 'Product/warehouse' if warehouses are managed) a location type and a potential location.
The location type and the location defined in the 'Product/site' record (or 'Product/warehouses') can refer to a group of location types and/or locations if the wildcards (?, *) are used in their definition (see the Location types and Product-site documentations).
SEEREFERTTO You can view documentations about Location types and the Product/site for more details.

In the case of some location types, the assignment will also depend on their availability or their capacity (replenishment management). This information can be modified if necessary.

If the return transaction allows it, a dock type location can be entered in the return header. If this is the case, it will be this location that will be systematically suggested by default. The locations of the type dock are not suggested in the selection if the return transaction does not specify receipts to dock.

In some cases, you may intentionally choose not to enter the location type and/or location because the goods to be returned will be distributed across different storage locations. You will then enter the distribution in the Stock detail window. If a “$” symbol is displayed in these fields after entry, it means that different location types and/or locations have been assigned and that a stock line has subdetails.

From the Location type field, click the Actions icon to:

  • select a location type,
  • access by tunnel the location types table if the user's authorizations allow it.

From the Location field, click the Actions icon to:

  • select a location,
  • jump to the location table if your user authorizations allow it,
  • jump to the Location occupation inquiry if your user authorizations allow it.
  • jump to the Dedicated locations inquiry for the product being entered if your user authorizations allow it.
  • Lot (field LOT)

Lot concerned by the receipt transaction.

  • No. of sublots (field NBSLO)

This field contains the number of sub-lots concerned by the stock transaction.

  • Sublot (field SLO)

Sub-lot concerned by the stock transaction.

  • Ending sublot (field SLOF)

This field indicates the last sub-lot on which the stock movement is applied.

  • Supplier lot (field BPSLOT)

The supplier lot number can be entered for information purposes in the receipt transactions, and displayed in the stock issue transactions.

It is recorded in the stock file and corresponds to the internal lot number. This ensures that the origin of goods can be tracked.

  • Starting serial number (field SERNUM)

  • Enter the first serial number concerned by the movement.
    When the issue applies to the stock line of a product managed in Issue/receipt and including discontinuous serial numbers or differentiators such as the lot, status or location, the serial number selection is performed in the stock issue Detailed entry window. This window opens automatically at the end of a line entry or from the Actions icon.
    If an issue line is distributed over several serial numbers, the Serial number and Ending serial number fields of the document line are loaded with the $ character.
  • When the issue applies to the stock line of a product managed in Global issue/receipt, you can enter the first serial number. If the system automatically determines a stock line including the quantity to be issued, the ending serial number is automatically loaded. Otherwise, this first serial number is deleted automatically and the Detailed entry window of the stock issue opens automatically at the end of the line entry so you can select the serial number sequences to be issued.
    The issue table will then be loaded with as many issue lines as sequences of issued serial numbers.

  • Ending serial number (field SERNUMF)

This is the serial number of the product.

  • Identifier 1 (field PALNUM)

Use this field to enter additional information, if necessary.

  • Identifier 2 (field CTRNUM)

This field indicates the first recorded identifier.

  • Movement description (field MVTDES)

Enter a free description that will be registered in all the stock transactions associated with the delivery line.
This description is also accessible from the stock issue detail window. If it has been modified by this function, it will be automatically recovered and registered on the shipment line in this field.

  • Delivery no. (field DETSDHNUM)

This field is always loaded. If your user authorizations allow it, you can access the source delivery using the Actions icon.
This field is managed based on the Subcontract material return transaction setup.

Depending on the setup, the analytical dimensions can be modified as they are initialized in compliance with the default dimensions setup.

Close

 

Action icon

Enter Detailed Quantities

Click this action to access the Stock detail window that makes it possible to specify the stock information that has not been entered on the return line or to proceed with the necessary splits (Returns with different statuses, on different locations...). This function is accessible for a return line only if the stock transactions have not been recorded yet. If the stock transactions have been recorded, it is necessary to use the Receipt Modification function described later in this document.

Lot info
LOT complement

It is only possible to access this action, on the return line, when the delivery is multi-lots and that the return only concerns part of the delivery. It is used to specify the lot(s) involved (by deleting unnecessary lines).

Change receipts

Click this action to modify the stock movements that have been carried out when saving a return. This function is very similar to the Entry of quantity details function available at the time of the entry of the stock transaction on the return line.

This action is only available from a stable situation. This means it is not possible to modify the return note (the button Save must be de-activated).

On saving a modification, reversals will be carried out on the original transactions in the stock journal and new stock transactions will be carried out on the original transaction dates. A modification on a receipt will only be possible if the stock line linked to the credit memo still exists or if the quantity to be processed for this line is sufficient.

Use this function to modify all the stock information entered and to delete return lines if necessary. Indeed, if all the stock information is deleted, the return line will be deleted. If this is the only return line, the return note itself will be deleted.

For further information on this function, see the Receipt modification documentation.

Delivery

If you have the required authorizations, click this action to directly access the original delivery.

Stock by Site
Loan ret situation display

Other conditions

If a return has generated stock movements, it is not possible to delete the return by clicking Delete. You first need to delete the lines that have generated a stock movement: on the concerned return lines, click Receipt modifs from the Actions button.

 

Close

 

Tab Controls

Fields

The following fields are present on this tab :

Stock data

Movement group, initialized by the movement group of the transaction being used.
This statistical information is recorded in the stock journal when saving the receipt/disposal movements. This movement group comes from the miscellaneous table number 9. The value given in the transaction setup corresponds to a default value that can/cannot be visualized and/or modified according to the transaction setup (entered, displayed, hidden field).

Statistical information used in the stock transactions associated with the shipment. This value is fixed if the original document does not reference a movement group. Otherwise, the movement group of the document at the origin of the quality control is suggested in priority.

Transport

  • Registration (field LICPLATER)

License plate of the vehicle carrying goods.

  • Trailer license plate (field TRLLICPLAT)

Enter the trailer license plate.

  • Departure date (field DPEDATR)

Displays the departure date for this delivery or return.

  • Departure time (field ETDR)

Delivery departure time.

  • Arrival date (field ARVDATR)

Displays the arrival date for this delivery or return.

  • Arrival time (field ETAR)

Delivery arrival time.


Project

The management of the project code depends on the value of the CTLOPPCOD - Mandatory project control parameter (TC chapter, MIS group).

  • When the value is No, it may be a code selected freely.
  • When its value is Yes, an existence check is systematically applies to the entered project code.

When the entry is controlled, depending on the context, you can choose a project or one of the entities to be allocated to the project (budget lot, task) using the allocation code:

The project allocation code is composed of:

  • The project sequence number for projects.
  • The concatenated project sequence number with the budget batch code for a project budget batch.
  • The concatenated project sequence number with the number of tasks for a project task.

You can only select one active posting code, depending on the status of the relevant entity. If it becomes inactive after the creation of the document, the control is performed and blocks the modification of the document.

In creation mode, the project code is systematically transferred to the document lines where it can only be modified if the multi-project management of documents is authorized (the PJTSNGDOC - One project per document parameter is set to No).

During the transformation of a document, the project code of the header is initialized by the first selected document (if the project code of the original document header has become inactive, the one of the destination document is not loaded).

In modification, the project code modified in the header is recovered automatically in lines, except when the multi-project management is authorized in which case a dialog box will open and requests whether to transfer this code to the document lines with respect to the following options:

  • Yes: The project code is applied to all lines, excluding lines linked to a billing plan and lines with an incompatible milestone.
  • No: the project code is not transferred to the lines.
  • Same value: The project code is only transferred to the lines associated to the previous project code.

Sales documents: Quotes, orders, deliveries and invoices:

In case the project code is applied to the lines, a dialog box opens and suggests a recalculation of prices and discounts If you answer 'Yes', the price list search is run based on the new project code for all document lines. Depending on the processed document, the recalculation is performed only if the following conditions are met:

  • For a quote: It is not ordered.
  • For an order: It is not delivered (for standard orders) or not invoiced (for direct invoicing) and no line is closed.
  • For a delivery: it is not validated and the delivery is direct.
  • For an invoice or a credit memo: it is not validated and the invoice/credit memo is not direct.

The grouping of two or more documents with different project codes in the header is only authorized if the parameter PJTSNGDOC - One project per document is set to No. In this case, two orders with a distinct project code can be grouped on the same delivery note.


Deliveries linked to a task:

The header project code displays the project code linked to the first selected task.

  • If multi-project management of documents is enabled (PJTSNGDOC - One project per document parameter set to No), the delivery can include direct delivery lines and product lines linked to tasks. The header project code is used as the default value on direct delivery lines only. Product lines linked to tasks keep their project code, which cannot be modified. If the header project code is modified, the application of this code to the lines is suggested, as described above. This only applies to direct delivery lines.
  • If multi-project management of documents prohibited (PJTSNGDOC - One project per document parameter set to Yes), the delivery cannot include both direct delivery lines and product lines linked to tasks.
    • When the delivery is for direct delivery lines, you cannot enter a project code in the header that is already used on tasks.
    • When the delivery is for product lines linked to tasks, you can only enter product lines linked to the same task. The header project code can then be used to filter tasks in the selection panel.

Specific case of free items generated by the price list search after updating the header project code: The free item displays the project code of its source product but only if this code is not used on a task.

Intercompany specificities: For an intersite order, the project code automatically displays the project code of the purchase order. For an intercompany open order, the project code is not recovered from the purchase order and remains blank.

Grid Analytical

This grid is used to enter or display the dimension types based on the loan return entry transaction setup.

  • Description (field NAMDIE)

This field repeats the title of the dimension type.

Depending on the setup, the analytical dimensions can be modified as they are initialized in compliance with the default dimensions setup.

Global document

  • Global document (field GLBDOCR)

A global document refers to a shipment where the final delivery details (customer sites and quantities) are not known at departure time.

Example: A company sells baked goods and delivers them to several customers' sites. The truck leaves with 1,000 units of baked goods, but it is not know how many will be delivered to each customer site. When all the deliveries are complete, the detail / normal shipping note is created and linked to the global document.

If the current record ponds to the example above, you must select the Global document check box for the record to be associated with the final transport and to disable the fields relating to the global transportation.

Otherwise, do not select Global document to link the record to a global document.

  • Global document type (field GLBDOCTYPR)

If the current record is linked to a global document, you need to enter the global document type (origin) and the global document number to associate these two documents and to export this association properly in SAF-T.

  • Global document no. (field GLBDOCNUMR)

 

  • Global document date (field GLBDOCDATR)

This field displays the date for Global document.

Manual document

  • Manual document (field MANDOCR)

If the web service is down, the transportation note must be communicated using a paper document including the paper document number and the internal system number. This communication must be done directly in the AT portal.

This field must contain a slash character (/) separating the sequential number specific to the series (on the left) and the sequential number itself (on the right). This is needed for all transportation notes for manual documents.


Communication

  • AT code (field ATDTCODR)

This field displays the AT code for the Transportation note returned by the tax authority.

This field populates automatically when you communicate using the web service.
If you communicated the transport using a manual document, you need to enter the code from the tax authority manually.

 

Reports

By default, the following reports are associated with this function :

 BONRETLIV : Customer return notes

 SRETURNE : Sales return list

 SRETURNL : Detail sales return list

This can be changed using a different setup.

Specific buttons

Menu Bar

Address menu

Deliv. address

This message is used to access the ship-to customer address or to modify it if required.

Options menu

Picking criteria
Customs information

Fields

The following fields are included in this window :

Technical

Block number 1

 

  • Incoterm town (field XICTCTY)

 

 

  • Forwarding agent address (field XFFWADD)

 

Intrastat information

  • EU VAT no. (field XEECNUM)

 

  • Intrastat transp. location (field XEECLOC)

 

  • Intrastat transport mode (field XEECTRN)

 

Physical flow

 

 

Adjustment flow

 

 

Close

This window contains the customs information and the information necessary to the creation of the Customs Document File. In creation mode, they come from the loan type delivery concerned by the return.

  • Incoterm negotiated as well as the Incoterm city, when needed.
  • When the goods transit via a forwarding agent, code and address of the forwarding agent responsible for the export and located in the European Union: information also used for the Customs Document File concerning the transportation of the goods to their export location.

The EU Information used only for the Intrastat is liable to the Intrastat activity code (DEB):

  • Customer EU identification number (or EU tax number), EU transport location and EU transport method.

Information linked with the Physical flows: EU rule andTransaction nature, subject to activity code DEB, too, come from the setup carried out at Movement rules and natures function level.

This information can still be modified.

Transaction

This function is used to view the delivery entry transaction that is being used.

Customer installed base

This function is used to access the customers installed base.
When a product is managed in the base, the customer base will automatically be updated upon entry of the return with stock transaction (only for products with serial numbers).
The status of the installed base record will be:

  • in stock if the stock transaction was carried out with status A,
  • scrap if the movement has the status Q or R.

A history record identifying the previous situation (at the customer) in the installed base record will be created.
In certain cases, the automatic update cannot be made notably in the case of products where the installed base has never been created. This function therefore makes it possible (where the user authorizations enable it) to create an installed base record or to manually update the customer installed base.
SEEWARNING Any modification carried out on the return after a stock receipt will no longer update the installed base automatically. You will need to update the installed base manually.

Transport note / Sending

Presentation

Click this action to send the individual transportation note.

Use the Transport doc communication function to mass communicate transportation notes.

Close

 

Fields

The following fields are present on this tab :

Additional info

  • Departure date (field DPEDAT)

Displays the departure date for this delivery or return.

  • Departure time (field ETD)

Displays the arrival date for this delivery or return.

  • Arrival date (field ARVDAT)

Delivery departure time.

  • Arrival time (field ETA)

Delivery arrival time.


  • Registration (field LICPLATE)

License plate of the vehicle carrying goods.

  • Trailer license plate (field TRLLICPLAT)

Enter the trailer license plate.

Manual document

  • Manual document (field MANDOC)

If the web service is down, the transportation note must be communicated using a paper document including the paper document number and the internal system number. This communication must be done directly in the AT portal.

This field must contain a slash character (/) separating the sequential number specific to the series (on the left) and the sequential number itself (on the right). This is needed for all transportation notes for manual documents.


Communication

  • AT code (field ATDTCOD)

This field displays the AT code for the Transportation note returned by the tax authority.

This field populates automatically when you communicate using the web service.
If you communicated the transport using a manual document, you need to enter the code from the tax authority manually.

Close

 

Local menus

In addition to the generic error messages, the following messages can appear during the entry :

'Function not authorized'

The user profile has no rights for this function, irrespective of the site.

'This document does not exist !'

This message appears if the operator enters a return number that does not exist in a modification context.

'No sequence number has been assigned to this document'

This message appears upon creating a return if no return number has been entered and the sequence number is assigned manually.

'Problem when recovering the sequence number counter'

This message appears if it has not been possible to assign a delivery number.

'$DELIVERY xxx Modification on another workstation'

This message appears if the delivery to which the return is associated is currently being modified on another workstation.

'Problem with the table $DELIVERY'

This message appears if there is a technical error in the delivery header table.

'Loan that has been the object of an invoice'

Warning message.
This message is displayed during the creation of the return, if the referenced shipment has been the object of an invoicing.

No line entered. Update impossible'

This message appears if no line is entered for this return.

Insertion not possible

This message appears on creation of the return, when the maximum number of lines in the return is reached.

'Modification in progress on another workstation'

This message appears when trying to modify a return currently being modified on another workstation.

'Return quantity > Delivered quantity'

This message appears when an attempt is made to enter a return quantity that is greater than the delivered quantity remaining to be returned.

'The deletion of a validated line must be made using the modification window.'

This message appears when an attempt is made to delete a return line that has been the object of a stock movement.

'Period not defined or process prohibited for this date'

This message is displayed if the return date is later than the current date or if the period status corresponding to this return date is different from "direct".

'Product blocked for stock count'

This message appears if the product to be received is blocked for physical stock count.

Tables used

SEEREFERTTO Refer to documentation Implementation