Customer Returns - Implementation

Prerequisite

 The imports on customer returns are not managed in standard mode.

Activity codes

The following activity codes (sorted by type) may have an impact on the way the function operates :

Dependent activity codes

These codes are never entered in folder management, because their value is calculated :

 DKS (Electronic signature), KAG (Argentinean localization), RE1 (Sales rep 1), RE2 (Sales rep 2), SLO (Management by sub-lots), SP1 (Sales charge / discount 1), SP2 (Sales charge / discount 2), SP3 (Sales charge / discount 3), SP4 (Sales charge / discount 4), SP5 (Sales charge / discount 5), SP6 (Sales charge / discount 6), SP7 (Sales charge / discount 7), SP8 (Sales charge / discount 8), SP9 (Sales charge / discount 9).

Functional

 DEB : EU exchange declaration

 ECC : Product version management

 EDIX3 : Paperless document exchange

 EMP : Location management

 LOT : Lot management

 LPN : Internal container management

 LTA : Local taxing

 NCS : Non-conformance

 PAL : Stock identifiers

 PJM : Project management

 PREPM : Prepayment invoice management

 SEPP : Credit card integration

 SER : Serial number management

 SMI : Integrale migration

 WRH : Warehouse management

Sizing

 ANA : No. of analytical dimensions

 REP : Sales reps

 SFI : Max. no. entered inv. elts

 SFL : No. invoice elts distributed

 SPR : Maximum sales charges/discount

 SRH : Number of sales return lines

 STC : Sales statistical groups

 STI : Product statistical groups

Localization

 KPO : Portuguese Localization

 KUS : Localization USA

General parameters

The following general parameters may change the way the function is working :

Inventory

 FEALOTLEV (defined at level Folder) : Characteristic level of lot

 LOCSUG (defined at level Site) : Suggested locations

 STOTRACE (defined at level User) : Stock update trace level

Common Data

 CODECATCLI (defined at level Folder) : Customer category

 CTLOPPCOD (defined at level Folder) : Project code control

 NCSDOCCRE (defined at level User) : Non-conformance creation mode

Sales

 SAUZRET (defined at level User) : Return modification

Sequence numbers

The sequence numbers used to number the documents managed by this function are :

 SRH : Sales Returns

The sequence number assignment function defines the sequence number which is used

Accounting interface

Default dimensions

The default dimensions sections assignment is performed through the following codes :

(defined at level Company)

 SRD (All companies ) : Sales Return line

 STKSRT (All companies ) : Customer Return stock mvt

 SRH (All companies ) : Return header

Authorizations

This function is object managed. The creation, modification, anddeletion operations can be activated or deactivated for a given user.Filters by rolescan also be associated with this function.

As data is linked to a site, a filter per site can be activated.

The following options can be activated or deactivated for each user :

 Stock txn modification

Entry Transactions

This function is managed with entry transactions which can be set up.

A standard transaction is suggested when installing the software. A setup function is used to modify this standard transaction or create new personalized transactions. This setup essentially exists to specify some functional characteristics of the transaction and display as well as the default loading for certain fields.

Other prerequisites

Miscellaneous tables

The following miscellaneous tables are used by the function. They must be populated if necessary :

 Miscellaneous table number 7 : Return reasons

 Miscellaneous table number 9 : Stock movement groups

Return types

The management of returns requires the prior setup of Return types which are associated with a functional category and sequence number counters.

Tables used

The following tables are implemented by the function :